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Specialties Hand made custom cedar hot tubs. History Established in 2010. From 12 tubs our first year to 135 in 2016 we strive to make art everyday. Meet the Business Owner Jason W. Business Owner Jason Wood starting from a random request to build a tub in 2010. Has grown the business not just in multiple tub sales per week. But with a full service team to attend to serving the tubs distributed in and around Oregon.
1407 North 1st Street, Silverton, OR, 97381, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
You're better off elsewhere. Very poor communication once we paid the 40% deposit to even confirm the order, much less timing and other logistics. They also ended up charging over $2K more than the original quote. Scheduled install continuously delayed on short notice. Once arrived, would do the install for a couple hours and then disappear for hours when we were told they were only going to the hardware store to pick up a part. Fishy vibes all around. In the end, they said they would return to (a) pick up the extra supplies... read more
Update to my original review from 2024: We love our hot tub (5 stars) but the process has been fairly excruciating (1 star). Jason and his team were pretty good to work with when they were here, but the process of installing it and getting issues fixed was incredibly challenging. It was months after the initial date that the hot tub was first working, and after installing a heat pump about 9 months later, it broke the motor and I had a big bucket of cold water for over a month. I have dozens of emails and text messages that ... read more
I paid $5000 deposit with an estimated time of completion. As of right now, we are way past due the ETA and Jason is not responding to me in anyway. I made a trip to his shop and it has shut down or he has relocated. Again, he is not responding to me. Complete scam, stay away.
Steer clear of Jason and his team. I wish I had paid better attention to the negative reviews on here before deciding to work with them. He was months late delivering the hot tub and it was poorly assembled onsite. He still has not given me the correct heater or delivered the cover for the tub. I've tried to contact him multiple times but he has completely stopped responding.
In a nutshell, Jason makes beautiful cedar tubs but struggles with the business side of things in regards to communication and follow through. Most recently, we purchased a cedar tub from him (in Dec 2023) and he still has yet to deliver our tub or refund our money 16 months later (April 2025), despite multiple attempts at communication over text, phone and that, and through the Better Business Bureau - he simply started ignoring our outreach attempts and it's been very frustrating. It's no surprise to me that others have ha... read more
J & K Cedar Works has a 3.7 star rating with 40 reviews.
J & K Cedar Works is open now. It will close at 5:00 p.m.
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