J & J Refuse Services

Scott Miller 

on Facebook

5 years ago

We've had J&J for over 20 years. Ever since we moved 9 years ago, we've paid them by the year. We was never notified by mail or phone call that they had increased their rates. So now, they are refusing to pick up our trash! I have called them several times and only ever got an answering machine. I've never heard back from them except for them to leave an invoice taped to our trash bin. It's sad they treat long time customers like this. I Would not recommend them for new service. Although I've tried to work this out with them... read more

Erin Stark Anderson 

on Facebook

5 years ago

ABSOLUTELY NOT! I moved into my house 2 weeks ago, the previous owner had them, I’ve had the trash can at curb side for 2 weeks as well and even after several phone calls, they absolutely refuse to take their trash can. They have an “F” rating with the BBB & very poor customer service if you can get ahold anyone! 

Kelle McConnell 

on Facebook

5 years ago

My elderly father pays two months in advance for services that he truly only needs picked up once a month. His cart was stolen, and this company had ZERO interest in bringing him a replacement cart. Terrible customer service. Do not recommend. 

Mark E Herndon 

on Facebook

6 years ago

They are terrible!!! The absolute worst of the local companies... I wouldn’t wish them on my worst enemy... 

Cassidy J. Brekken 

on Facebook

6 years ago

Two Fridays in a row my trash has not been picked up. I’ve called and spoke to someone twice, but no call back. No ability to pay online, or over the phone, no office to drop off money. They literally want payment dropped left under the mat. Great price, but inconvenient & poor customer service.