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120 Upper Heidelberg Rd, Ivanhoe, VIC, 3079, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | 9:00 a.m. to 12:00 p.m. |
Friendly and competent family doctor—excellent facilities as well. Administrative staff friendly.
Reception staff sit on their phones, path are never open and I was waiting 20 minutes for my appointment with no other patient before me. Poor, poor and poor.
Unfortunately, I experienced very poor communication from the young lady at reception. She came across as aggressive and quite angry, though I’m not sure why. We all have bad days, but it’s important not to take that out on customers. I’ve heard and read great things about Dr Ali and was looking forward to experiencing his service firsthand, but unfortunately, I didn’t get the chance on this visit.
Dr Ali is very helpful and understanding. He listens and accommodates as needed. I expressed to him how I was struggling to afford my medication so he found a cheaper alternative that still met my needs! Highly recommend :)
Ivanhoe Family Doctors has a 4.4 star rating with 88 reviews.
Ivanhoe Family Doctors is closed now. It will open tomorrow at 8:30 a.m.
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