Ivanhoe Eye Clinic

Charlotte Post 

on Google

11 months ago

I’ve been to Ivanhoe eye clinic twice with my daughter. The first time I visited, my daughter was a very unsettled, colicky infant and when I was told that I wouldn’t be seen for 2hrs despite arriving on time for my appt and it being late afternoon, I left. I returned with my daughter today for a different reason (now 2.4yo) and was met by the rudest, most abrupt receptionist I’ve ever met. There was no need for the rude undertone of her questioning of if I would stay for this appt. When I asked how long we would be waiting ... read more

Paul White 

on Google

11 months ago

I had my first cataract surgery 4 weeks ago. I found the whole experience to be both professional and polite. As someone who was a little apprehensive about the procedure I found it to be a walk-in-the-park. The Manningham private hospital staff were excellent and the surgery was performed by Dr Kavita Khurana. It was over before I even realised it had started. Eye drops and a clear eye patch to wear in bed. No pain at all, just a little watering now and again and very slight redness. Second eye will be done in 5 days. 

Anjii Fuen 

on Google

a year ago

Receptionist is very rude, I’m still waiting to hear back from their practice manager to talk to them about Amanda’s behaviour. I was sent a reminder message regarding one of my 1yr old twins appointment 2 days prior which I forgot to call and mention I couldn’t make it as I had been vomiting and looking after two kids in and out of hospital and one with epilepsy. I returned their call back one day prior to the appointment to let them know and I was so apologetic as it was the day prior, to Amanda saying I sent you a message... read more

MC Yudi 

on Google

a year ago

Very disappointed with this clinic starting from the reception , who changed my originally referred ophthalmologist to another one because the original ophthalmologist was no longer doing ops and interventions . Reception staff should refrain from doing that , not give opinions and change referrals . She overode my gp referral Unfortunately the appointment got worse when the dr who took me over, dr Kabita Khurana an Indian lady was very rushed , brief and not so interested in listening . As a matter of fact I was diagnosed w... read more

Kirsten Muir 

on Google

a year ago

The receptionist was lovely and welcoming. The eye doctor, Dr Kavita Khurana was exceptional. She wasn't rude or dismissive at all, like some reviews in the past. I found her efficient and brisk, and we covered my entire history diligently and quickly. She did thorough tests and ordered an MRI to check my brain/eye nerves. I highly recommend this practice. The only downside was when I made the appointment, there was a different receptionist and she wasn't very pleasant and made two mistakes in making a booking for me. But th... read more