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iTouch Repair
- Retail
- Silver Spring, MD
About this business
iTouch Repair is one of the fastest growing Cell Phone Repair & Unlocking Centers in the Washington DC Metropolitan Area. We know just how important your mobile device is to your business and personal life. For that reason, we specialize in all types of iPhones Repair such as iPhone X, 8 Plus, 8, 7 Plus, 7, 6S, 6S Plus, 6, 6Plus, 5 series, iPod, iPad, iPad Mini, and iPad Air. We also provide premium Samsung Galaxy Screen Repair Services. Our experts have experience in cracked screen, water damage treatment, charging port iss... read more
Location details
10121 New Hampshire Ave a, Silver Spring MD, Silver Spring, MD, 20903, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
This is specifically about the Hillandale location. I took my Gram LG Laptop in 10 days ago. He told me they'd call me a few days later. One week later, no calls whatsoever. I called the main number and got a Virginia location. The guy could look on their system and he said the tech said the motherboard needed replaced and he needed permission for them to remove my old info from the old motherboard and transfer it. He quoted me a price. I gave a verbal "yes." Now it has been 10 days, no calls etc. I stopped in the Hillandale... read more
Responsive, friendly, and genuinely helpful.
Absolute Scam. They take the money upfront and then don't do anything. When I got to the place the person had to be called at the counter, which I did by calling their helpline. That should have been my first clue. Either way, having paid their 'diagnostic" fee upfront, I waited. After not having heard back from them, I decided to go to the shop directly, where the person in charge was just doodling on their phone. When I asked he suddenly had entire diagnostic of how many things need to be replaced but couldn't be bothered ... read more
We had to replace cracked screen on S20+. When picking up the phone after replacement and inspecting it, the phone was coming apart. the tech had to put some rubber bands to hold it together to let the adhesive stick. also, we noticed the back glass had some damage as the paint on the back glass was peeling away from the glass near the edge. looks like the tech did not adequately heat up the adhesive to take the back glass off. Their only offer was we can try to repaint it. At this point, we were afraid to leave the phone wi... read more
Frequently asked questions about iTouch Repair
How is iTouch Repair rated?
iTouch Repair has a 4.6 star rating with 169 reviews.
When is iTouch Repair open?
iTouch Repair is closed now. It will open at 10:00 a.m.
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