Itnh Inc

Adem Ogunc 

on Google

2 weeks ago

’m writing this a few years after purchasing four wide-format Mimaki printers from ITNH, reflecting on the full experience—start to finish. While I don’t like writing negative reviews, I believe it’s important to speak honestly when expectations are repeatedly missed. We’re based in Pennsylvania. ITNH is in New Hampshire—about seven hours away. Despite that, they sold us four large-format printers and took on the responsibility for installation and support. The reality? They couldn’t handle the installation. Mimaki’s own te... read more

Cove Mill Design Co. 

on Google

11 months ago

I purchased a mimaki 6042mkii e a couple of years ago and the purchase and installation was a seamless process. The team at ITNH is always willing to help whenever I need assistance and are quick to respond if my machine ever has any issues. Recently, my printer needed maintenance and I had outstanding orders which were a high priority. They made accommodations to ensure my orders were completed in time and I will forever be grateful. I look forward to giving them my business again in the near future. Thank you very much, IT... read more

Jeff Reardon 

on Google

a year ago

Having had a very bad experience with a first generation DTF printer we decided, after much research to purchase the Mimaki TX150. We had options on where to purchase but decided on ITNH given their location two hour away. It was the best decision we made as their support has been outstanding. They are extremely responsive when we have questions (both software and printer) and have responded quickly for any on-site service needs. I cannot imagine being without the team at ITNH. This is a business, not a hobby and professio... read more

ONUR CELIK 

on Google

11 months ago

We bought a 6042 MKII E model UV machine from this company. They came to install it in April of this year. Or rather, they failed to install it properly. Before we even started using it, the machine's print head was faulty, and they had to replace it. Within two months, all the print heads of the machine broke down. They haven't been able to solve the problem for a month. Their technical team's problem-solving management is very poor. Their training regarding the machine's program is inadequate. They are not proficient with ... read more

Mark Marciniak 

on Google

a year ago

A knowledgeable staff and great customer service! The salespeople are well-informed and the service team goes above and beyond! All part of the reason we have been doing business with ITNH for over 10 years, and will continue to do so.