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iThink Property

4.4

About this business

Location details

482-486 Ruthven St, Toowoomba City, QLD, 4350, Australia

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.4155 reviews
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Arun Mathew's profile image
Arun Mathew 
2 months ago

Mark Costello My experience with this agent was very disappointing. He promised updates at set times, but I received no calls, no messages, and had to chase information myself. The communication was unclear and left me feeling there was little transparency in the process. This raised concerns about the professionalism and ethics involved. As a buyer, I felt completely uninformed about what was happening with my offer. I hope future clients receive clearer, more honest communication. 

Callum Scott's profile image
Callum Scott 
5 months ago

For fellow landowners, our advice is simple: look elsewhere 

Rachael Grey-Richards's profile image
Rachael Grey-Richards 
5 months ago

Our experience with Ben as property manager has been deeply disappointing and, ultimately, unprofessional. From the outset, communication was unreliable, phone calls were seldom returned, and when responses came, they were often in the form of short text messages that didn’t address the questions we had asked. Instead of being supported and kept informed, we found ourselves constantly chasing information that should have been provided to us as a matter of course. The marketing of our property was equally concerning. The init... read more

George Chester's profile image
George Chester 
7 months ago

Abhorrent. Poor. Disgusting. 20 yrs of investing and 6 months with iThink was too long. The worst service (if you can call it that) we've ever experienced. No care shown for our property. Didn't work for us at any point. And made sure they ruined any chance of taking the damage to QCAT. Office of Fair Trading next stop for us. Good riddance and good luck to anyone else who uses iThink in Ipswich or Toowoomba. 

Lauren's profile image
Lauren 
8 months ago

Strong Market, Weak Representation I sold my property with iThink Property via an off-market campaign led by Mark Costello. While the property sold at the asking price, I was ultimately disappointed by the lack of diligence and strategic effort throughout the process. Although an offer was received within 24 hours, which initially seemed promising, that same weekend my neighbour’s open home attracted 34 buyer groups and multiple offers—something I had flagged with Mark in advance. Despite clear local demand, there was no att... read more

Frequently asked questions about iThink Property

How is iThink Property rated?

iThink Property has a 4.4 star rating with 155 reviews. 

When is iThink Property open?

iThink Property is closed now. It will open tomorrow at 8:30 a.m. 

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