Ithaca Cardiology Associates

Alexa Palumbo-Martin 

on Google

3 months ago

Practically impossible to communicate with. I've spent 45 min or more on hold before even taking to anyone until eventually giving up. I've been placed on hold for 20 minutes just so they could check to see if I had a referral and forgotten about because I called back, picked up right away, and then they immediately had the answer for me. I've also been trying to get them to write a referral for almost two weeks now, and their first excuse was that with the new system, they “don't know how” to make referrals yet (they've bee... read more

Stephen Cummins 

on Google

2 years ago

I wish I could leave 0 stars. I wanted to cancel my appointment and was not able to. I have called multiple times and put on hold only to be eventually disconnected. I would think that they could afford to hire more help. They certainly charge enough for an ECHO test. They don't even offer email as an option. Pathetic! 

Ryan Serling 

on Google

2 years ago

Communication is impossible. Put on hold for a long time for receptionist to get back to me. Front staff rude and not concerned about my needs. Dr does not get back to me. Over two weeks now . THIS IS A POOR REFLECTION ON A CARDIOLOGY OFFICE. INEXCUSABLE . I am done 

rhoda dendrom 

on Google

2 years ago

Impossible to have communication relayed to Doctor and Doctors do not return phone calls. Receptionist never answer phones. Put on hold for 30 min concerns are not addressed i am extremely upset with this practice and will look elsewhere for a responsible and caring practice.