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For 35 years, the Independent Savings Plan Company or ISPC Financing has been providing consumer-friendly loans to homeowners through a network of dependable merchants.
1115 Gunn Hwy STE 100, Ste 100, Odessa, FL, 33556, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Horrible and awful financing. This system will cost you $16k please anybody that wants a water softening system please search and investigate. This company is a total rip off and they do not work with you. After 2 yrs they send you an invoice finally to tell you the system will cost $16k after all is said and done. Repeat people please please do not use this company
Business response:
We appreciate the consumer bringing his concerns to our attention. . Like any finance company, we are happy to provide financing for home improvement products. As with similar types of charge accounts, the consumer dictates how much to pay on the account and how much they will end up paying overall if only the minimum monthly payment is made, it will take longer than if larger payments are made. The consumer financed $7490 and has been provided monthly statements since the account was opened in March 2023. The consumer is ab... read more
ISPC is very easy to work with. The process is simple and the interest rate I received was fair and certainly lower than any credit card out there. As a consumer, it is important to do your research prior to purchasing any product from any merchant. It does not matter if they are brick-and-mortar or a door-to-door salesperson. Our salesperson for a water system disclosed correct information about financing. There are no prepayment penalties. Although this is a revolving credit, it is helping us at the moment. There are alway... read more
Had a salesperson come to my home selling a water treatment system. All sounded great until I did my research after I got my disclosure via email. They sell you an expensive product, while not telling you that you are opening a revolving credit account through ISPC. The salesperson did not even mention this company and through research, people have stated that they are unable to sell their homes because this company placed a lien on the house! I contacted to the company the salesman was from to cancel the delivery and instal... read more
Business response:
While we appreciate the consumer bringing his concerns to our attention, it appears his complaint is against the company who sold him the unit, not ISPC. If Mr. H******** wishes to seek financing for the purchase through ISPC, he would be required to sign the ISPC financing agreement which clearly discloses he would be opening revolving credit account. If Mr. H******** wished to purchase the equipment from the seller, he was under no obligation to finance with ISPC and is free to finance with any company he wishes. The state... read more
I requested proof of my approval for signature for a water system and what was provided was proven to NOT be my signature. At a criminal 10% interest rate as well. $75 dollars in interest with 5$ towards principal is outrageous and would never commit or approve that. With multiple 1 star reviews, this "business" should be shut down
Business response:
We thank the consumer for bringing his concerns to our attention. If Mr. **** feels the signature on the ISPC Credit Agreement is not his, he will need to contact ISPC at ******************** to initiate a fraud complaint. On 12/1/23, after Mr. **** signed the ISPC Credit Agreement and prior to us funding the loan, we called and spoke to Mr. **** to review the financing. During that conversation, we verified (among other things) the financed amount and interest rate. Mr. **** was made aware of the interest rate and the amoun... read more
They forced me to take Albo sercurity system after I told them I had ADT for 4 yrs the sells people came in my house after I told me he was selling Solar panels and got my social security number and ran my credit for security system and its still in the boxes he never installed them I offered to send it back they told me it was too late and they made my credit a mess
Business response:
Ms. ******* *****, purchased a security system from ************* on 10/9/2023 in ******, *** She says she goes by ******* ****** now. She made only one double payment in January and the account was just charged off. Initially she claimed to ISPC that she didnt know who we were, never made the purchase and that her identification must have been stolen, but she did not fill out an affidavit at ISPCs request to formally make that claim. Most recently she claims that the salesperson for the merchant (AABO) tried to sell her sol... read more
One of the worst companies out there. I got an equipment finance through this guy and the salesman that came to house never told me he was enrolling me in auto pay. I do not like auto pay since I like to watch my budget. I closed the account that ispc account tied to and didn't realize i was late. I finally found out and called them to let them know I'm waiting for a check to clear and once it cleared, I will deposit $5,500 to the account. I also asked them if they can remove the late reporting and they said yes. Once I made... read more
This company work with scammers ..they just care about taking you money...enen after the account is pay in full over 3 years the continue reporting to you credit negatively
Business response:
We appreciate ****************** bringing his concerns to our attention and the opportunity to response. Like any other finance company, ISPC loans money to its customers in good faith and expects repayment in good faith. Also, like any other creditor, ISPC reports credit correctly to the three major credit reporting agencies (Experian, TransUnion and Equifax).
I find it amazing that this company and its represented partners are still in business especially after seeing all the complaints as of present date filed with the BBB. How is it that they can get away with threats of leans on home and garnishing checks for items such as $8000 home water softeners? Yes, they may not set the price as they so bluntly stated in one of the published BBB complaints, but they are not admitting to being profoundly absent of any ethical fiber as they are clearly representing the wrong people. Furthe... read more
Business response:
Thank you for your comments. It appears your dissatisfaction is with the price of a home improvement product purchased through a third party contractor. Please note that we are the finance company that provided you a line of credit for the purchase. At the time you wanted to purchase the unit, you were not forced to finance with ISPC. At that time, you could have paid cash directly to Water Treatment Technologies or sought your own financing. You may wish to bring your concerns regarding the price to Water Treatment Technolo... read more
0/5 stars Predatory lending by proxy They will use legalese to try to justify their practices You will buy a water filter and think you are financed through a loan It is actually charged as a credit card which is immediately maxed out, nuking your credit.Their salesmen sell junk, and usually go out of business Their by proxy salesman lied to me and told me I could pay this loan off in full in three years -This was true if I paid THREE PAYMENTS A MONTH This company skates on technicalities, there is no reason anyone should ev... read more
Business response:
We appreciate your bringing your concerns to our attention. Please note ISPC does not sell nor service equipment and did not sell you the equipment. ISPC prides itself on transparency in lending and would like to discuss your concerns with you. Please contact us at 1-800-345-4772 *****.<br />
ISPC has a 4 star rating with 1,295 reviews.
ISPC is open now. It will close at 6:00 p.m.
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