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ISN Clinic - Psychological Consulting
- Healthcare
- Kew, VIC
About this business
Location details
Office 1, Lower ground floor, 115 Cotham Rd, Kew, VIC, 3101, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dealing with this clinic has negatively affected my mental health. Two of my appointments were canceled due to “scheduling conflicts” even though the online portal had the appointments open to book. When I tried to book again for a third time, the next appointment was two weeks away. Calling was no help and just made things worse. The woman on the phone was robotic and not at all empathetic. I Suppose you get what you pay for with free therapy.
Completely wasted my time and energy… This type of institution should be scrutinised and should not exist inside the mental health industry. Always beware of this clinic (including the institution that runs it).
INCOMPETENT! RATING : 0/10
Was told my issues are "too complex" and they wouldn't be able to provide me with suitable care. One of the only free services in Victoria I have found, and they reject people who have gone through severe trauma. Basically, if you have severe complex trauma you have to pay a registered psychologist out of pocket or suffer. Telling the intake team your trauma only for them to reject you is disappointing and hope shattering. If you're going to reject people with complex trauma, post it clearly on your website or something so w... read more
Bad communication between the intake crew and the reception to get an NDIS client of mine enrolled it's taken three weeks and even when they say they will call him there's another delay. There's not really any excuse to this breakdown of communication when you are attempting to deliver a high level of service to a vulnerable population. It's taken two calls weekly so far and sending the referral twice and it still hasn't gotten straightened out between intake and getting him the actual appointment. Abysmal. Where is the acco... read more
Frequently asked questions about ISN Clinic - Psychological Consulting
How is ISN Clinic - Psychological Consulting rated?
ISN Clinic - Psychological Consulting has a 2.4 star rating with 9 reviews.
When is ISN Clinic - Psychological Consulting open?
ISN Clinic - Psychological Consulting is closed now. It will open at 9:00 a.m.
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