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Island CPAP Services and Supplies
- Healthcare
- Nanaimo, BC
About this business
Location details
6581 Aulds Rd Suite 402, Nanaimo, BC, V9T 6J6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have worked in customer service for 19 years horrible customer service from the receptionist then I have a very low assumption for the rest of the staff that work for the company I am just try to get a new sleep apnea machine and they have had me running around in circles between my health insurance and them
I called this Island CPAP clinic for help for my Philips recalled device. Even though I did not get my machine at their clinic, the staff had their manager call me and provide me all the information I needed to get my device replaced by Philips. The manager called me and even contacted my previous clinic in Ontario to see if they happened to have my device on their list! Now that is service. I will be going back to them for my CPAP needs going forward! thank you!
Sorry for being so slow to write this review but purchasers need to know this information. I live in Whitehorse and was wintering in Parksville Area. On December 14, 2023 I had to purchase a new nasal mask as mine failed. In Whitehorse (where I live) the mask was $120. I did not order from them due to time issues. I searched around for this mask at stores near Parksville and only found one at Island CPAP. I needed a new mask ASAP. I ended up purchasing an AirFit P10 from Island CPAP. The cost was $270 which at the time I tho... read more
The office set aside a piece my husband needed after surgery and stayed past closing just to make sure we got it. Thank you so much. We weren't even patients of their office.
So far not great. Used their online contact option, just looking for some direction on where to start to try CPAP and never heard back. Had to call directly on my lunch break after realizing they never got back to me to find out I need doctor referral. So over a week wasted with loved ones prompting me to get in touch as I likely need this urgently.
Frequently asked questions about Island CPAP Services and Supplies
How is Island CPAP Services and Supplies rated?
Island CPAP Services and Supplies has a 4.1 star rating with 22 reviews.
When is Island CPAP Services and Supplies open?
Island CPAP Services and Supplies is closed now. It will open tomorrow at 8:30 a.m.
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