Isenberg's Appliances

Kurt K. 

on Yellow Pages

6 years ago

Certainly not timely with their service. Tomorrow I may have to go ape shit on them if I get jerked around for a 3rd. time. When calling for service be sure you know who your talking to they play a silly name game on customers. I talked twice (by phone) to them about service the place is small yet no one can remember my 2 previous calls. It's a circle jerk they must be dumping inventory just before closing the store. 

Jim L. 

on Yellow Pages

8 years ago

Jim called for repair on my refrig, by the time a service person got to our house I had found the problem , a damper motor between the freezer and fridge wasn't working meaning the refrigerator section wasn't getting cold so needed service really soon, luckily I took the damper out and got cold air in. The old man at the store was supposed to order the part which he didn't do and called back a few days later and he didn't remember me or my phone number. He said he would call and never did. Since then I repaired the damper my... read more

Sue B. 

on Yellow Pages

8 years ago

When we bought all 6 new appliances for our house, Jim told us that he was better than the box stores because he would service our items. FAT CHANCE! Found out after we had problems 7 months after they were delivered that he does not service outside the city of Baraboo! If I could give a negative rating, I would. 

Nicole E. 

on Yellow Pages

9 years ago

I called for service on my dishwasher and was working to set up an appointment with Jim for the repair he was very pleasant until he found out that I bought the ddishwasher at menards. He then gave me a 5 minute lecture on how usually they hang up on people who buy their appliances elsewhere because they don't service them! And basically told me that I was an idiot for purchasing the appliance from somewhere that doesn't have a service department! Then he told me that this is the rate for people who buy their stuff at menard... read more

Daniele H. 

on Yellow Pages

10 years ago

Loved this place! The man who owns it was so nice, very knowledgeable and helpful! We had first gone there and they didn't have a freezer small enough for what we were looking for. He went through our options of what we could get (even though they didn't sell them) and gave us his recommendations. Well, we decided to get a bigger freezer in the end, and went back there a few weeks later. He remembered us and we picked up from the previous time. We paid, they delivered a few days later (out of town) and the delivery guys were... read more

disgusted12 

on Yellow Pages

12 years ago

This business is AWFUL!!! How can they be in business while treating their customers so badly? I've never EVER had someone so rude to me on the phone! They don't deserve the ONE star I to had give them. If I could have skipped the star-giving step, I would have. 

chrys.spencer 

on Yellow Pages

12 years ago

Terrible Service!! A service person was suppose to come on 2 separate occasions to fix a broken dryer and never showed up! They don't schedule appointments either, they tell you they'll call when they have an opening. Who does business like this? Beware!