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4421 Tradition Trail, Plano, TX, 75093, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:00 p.m. | |
Tue | 7:30 a.m. to 5:00 p.m. | |
Wed | 7:30 a.m. to 5:00 p.m. | |
Thu | 7:30 a.m. to 5:00 p.m. | |
Fri | 7:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Horrible Customer service . I ordered about 7 boxes of filters and one box of them was incorrect. I asked to return it, which they refused. I asked if they could send a replacement - refused. I asked if they would waive shipping if I ordered a replacement (I had not paid shipping on any of the other boxes to this point as it was a very large order and waived) and THEY REFUSED THAT. I asked to speak with management - still nothing. This company does not deserve to be in business.
Business response:
Hi *****, we'd like to apologize for the negative experience you had and we would love the opportunity to make things right if you received a different size item than what you ordered. If you would be willing to discuss this further, please call our Ecommerce Manager, Mark ******** at 972-964-2700 at your convenience. We hope to earn your business back soon. Thank you for your feedback.
ISC Sales Inc has a 4.4 star rating with 61 reviews.
ISC Sales Inc is closed now. It will open on Monday at 7:30 a.m.
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