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Irrigation Twins of Cincinnati

3.3

About this business

Irrigation Twins of Cincinnati, LLC in Loveland, OH offers lawn, garden and irrigation systems and landscape lighting. 

Location details

9800 Hickory Rd, Loveland, OH, 45140, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
3.318 reviews
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Sarajane Raley King's profile image
Sarajane Raley King 
recommend  Recommended
4 years ago

They installed our sprinkler system in 2009 and have provided great service ever since. Thanks Lance and crew! 

Paul B.'s profile image
Paul B. 
4 years ago

I have used Irrigation Twins since Lance started the company about 15 years ago. Before that I tried two other companies who did not do a thorough job. Over the years they have helped me with a number of problems including a leaky valve inside which led to dripping outside and ice build up in the winter. Lance and all of his staff have been very friendly and most importantly, honest. 

Janice B.'s profile image
Janice B. 
6 years ago

DO NOT HIRE THIS COMPANY. They came and turned on our irrigation system which caused our entire inside of our house to have NO WATER. When we brought this to the workers attention, he said that he did not cause this and that it must be a coincidence.... having a good understanding of the concept of cause and effect, we knew otherwise. The worker rudely, walked off the job and left us "high & dry" with no running water. Lance the owner did reluctantly come to our rescue within the hour. With the help of a plumber that I calle... read more

Business response:

We were call to start up her lawn sprinklers. After my service technician left and went across the street to another customer, she went over to him and told him they didn’t have any pressure in the house. He went back and there was pressure from the faucets on the outside of the house and the sprinklers. He told them they had to call a plumber because it was their water softener. She yelled at him and called me. I told her he was right but I would come from the other side of town look at it even after she a lot of nasty thin... read more

Janice B.'s profile image
6 years ago

WOW! I wish that I would have read the above review sooner... we had a similar experience with Lance. His worker came and turned on our irrigation system, after waiting four weeks. Fortunately, the rain helped to save our lawn while we waited. As he was leaving, we discovered that our whole house inside had no water. His worker told us that he did nothing to cause this and that it was a "coincidence". Ha! Fully understanding the concept of cause and effect... we insisted that the owner Lance come and figure this out. He did ... read more

Julie M.'s profile image
6 years ago

The owner Lance starts out as such a nice guy! We went with him for our system because of his personality, price,&ultimately because he offered us a 3 year warranty, others were offering one year warrenties. This is were you need to be careful! He doesn’t give you details about this 3 year warranty!! Evidently you MUST pay for his take down & set up services in order for this to be true. so aren’t we paying for this warranty? Had a 4 appt. Shortly before 6 I get a call. we’re not coming today. after we’ve been waiting! Well,... read more

Julie M.'s profile image
Julie M. 
6 years ago

The owner, Lance starts out as such a nice guy! We went with him for our system because of his personality, price, and ultimately because he offered us a three year warranty, whereas the others were offering one year warrenties. This is were you need to be careful!! He doesn’t give you details about this three year warranty!! Evidently you MUST pay for his take down and set up services in order for this to be true.... so aren’t we paying for this warranty?!???!! We had a 4:00 appt (wanted later, as one of us must leave work ... read more

Business response:

I have been nothing but great to you but after you tell me my workers have to come to you home after7:00 at night because you have to pay for the damage you have done, you have no right to demand that after they worked 10 hours without lunch. I didn’t even charge you and you have the nerve to write this review. Wait till you find out what others charge for a start up and winterization. You have been taking advantage of me and it stops now. 

Brian L. Brown's profile image
Brian L. Brown 
8 years ago

You can't find a better firm to take care of your sprinkler system or install a new one. Lance and his team rock! 

Brian L. Brown's profile image
Brian L. Brown 
recommend  Recommended
8 years ago

You can't find a better firm to take care of your sprinkler system or install a new one. Lance and his team rock! 

Frequently asked questions about Irrigation Twins of Cincinnati

How is Irrigation Twins of Cincinnati rated?

Irrigation Twins of Cincinnati has a 3.3 star rating with 18 reviews. 

When is Irrigation Twins of Cincinnati open?

Irrigation Twins of Cincinnati is open now. It will close at 8:00 p.m.  

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