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Iron Mountain
- Consumer Services
- Denver, CO
About this business
Location details
11333 E 53rd Ave, Denver, CO, 80239, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very poor service. We switched to a local shredding company that is cheaper, faster, and has better customer service.
Very poor service. We switched to a local shredding company that is cheaper, faster, and has better customer service.
I would not recommend Iron Mountain. For over ten years, we have had several services—shredding, storage, etc. We have done several projects to purge old records, and they can't figure out the billing. They are trying to charge more than the quote and continue to bill for storage when there is nothing left. You will never speak to anyone, and I have been trying to resolve this since September 2021; we are now in February 2022. This organization is very disorganized, and it is clear the employees do not care.
Terrible customer service. I have been trying for 2 months to close our account with Iron mountain and receive a quote for our office to pick up our records. The person assigned to our case has every excuse as to why she has been unable to return my call after 4 messages. Toni Rodgers is a terrible representation of customer service. I'm livid this has carried on into the new year. I've asked multiple times to speak with a manager or supervisor which has yet to happen. Needless to say I'm still awaiting a quote after I spoke... read more
Frequently asked questions about Iron Mountain
How is Iron Mountain rated?
Iron Mountain has a 2.9 star rating with 14 reviews.
When is Iron Mountain open?
Iron Mountain is closed now. It will open on Monday at 9:00 a.m.
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