IQ Fiber

Della M. 

on Birdeye

3 months ago

I want to write a first rate review for Matthew. He was professiona and organized and super good. Thank you! 

J S. 

on Birdeye

4 months ago

This company is not delivering on what they advertise-local caring customer service, stress free service. Nothing about my experience resembles this marketing messaging . The sales person, Doug Reid, scheduled my installation on a day that wasn’t correctly booked in the company’s system, which caused an avalanche of delays activating the service. After multiple attempts to resolve the issue with Doug, I contacted customer service. In the meantime, I received multiple email communications welcoming me to the “Fiberhood” and a... read more

DIALFORSUPPORT 2. 

on Birdeye

4 months ago

IQ Fiber CUSTOMER SERVICE +1 8O5 41O 56OO IQ Fiber PHONE NUMBER +1 8O5 41O 56OO IQ Fiber CUSTOMER SERVICE +1 8O5 41O 56OO IQ Fiber PHONE NUMBER +1 8O5 41O 56OO IQ Fiber CUSTOMER SERVICE +1 8O5 41O 56OO IQ Fiber PHONE NUMBER +1 8O5 41O 56OO IQ Fiber CUSTOMER SERVICE +1 8O5 41O 56OO IQ Fiber PHONE NUMBER +1 8O5 41O 56OO IQ Fiber CUSTOMER SERVICE +1 8O5 41O 56OO IQ Fiber PHONE NUMBER +1 8O5 41O 56OO IQ Fiber CUSTOMER SERVICE +1 8O5 41O 56OO IQ Fiber PHONE NUMBER +1 8O5 41O 56OO  

Bill H. 

on Birdeye

7 months ago

They installed the fiber in my neighborhood and of course they cut my Xfinity cable. I work from home and went outside to ask if they cut it, they flat out and lied to me and said no. I called xfinity Nd they came out and showed me my line they cut and said they have a routine to do this to get customers. I told the manager who said he would have a talk to them. Sounds from the look from other reviews this is routine from them. I would never get a company like this. 

DAVID R. 

on Birdeye

a year ago

IQ Fiber installed their network in our neighborhood about 4 months ago. we hooked into IQ about the same time. we have had nothing but problems with the service. we keep loosing internet constantly. TV consistently buffers. After 5 visits from IQ techs, it is worse than ever. I never though i would say that i miss Comcast.  

DAVID R. 

on Birdeye

a year ago

IQ Fiber installed their network in our neighborhood about 4 months ago. we hooked into IQ about the same time. we have had nothing but problems with the service. we keep loosing internet constantly. TV consistently buffers. After 5 visits from IQ techs, it is worse than ever. I never though i would say that i miss Comcast.  

David C. 

on Birdeye

a year ago

This company came into our neighborhood and the existing services no longer function the same. Our internet service that worked great for years, now barely functions. Of course that blame is shifted. If we want internet service back, they can help! There was a post that a Xfinity line was cut and they repaired it with pieces from Home Depot. Please note: If they fixed the Xfinity wire, they are either working with xfinity or sabotaging their equipment. 

Marilyn O. 

on Birdeye

a year ago

RECENTLY DANIEL SOBIESZEK INSTALLED IQ FIBER FOR MY IMAC. HE WAS COURTEOUS AND VERY EFFICIENT. HE CALLED TO TELL ME WHAT TIME HE WAS ARRIVING AND DID SO.....ON THE DOT, AND IN A VERY ACCEPTABLE AMOUNT OF TIME. HE ALSO EXPLAINED THE APP TO ME. I AM NOT ELECTRONICALLY ADVANCED BUT HE DID HIS BEST.HE DEFINITELY HAS EARNED 5 STARS. THANK YOU, DANIEL!  

Richard S. 

on Birdeye

a year ago

Recently had IQ fiber construction in our area. The crew was large but very respectful of everyone’s property. After the work was completed I ran my sprinklers and found some broken pipes and sprinkler heads. I called the site coordinator Fernando and explained the problem. He sent someone to fix the leaks. However they only fixed one pipe and none of the sprinkler heads. Figuring that I was out of luck I purchased the necessary parts and did the repair myself. I called Fernando again to see if I could be reimbursed for the ... read more