Interstate Digital Center

Susan Fifer 

on Google

5 years ago

2...…Two appointments were made with this company and Mark did not show up! Our second appointment was made for 1 o’clock today. My husband waited all day for him and at 7:30 at night he gets a call from Mark saying he couldn’t make it but he will be out tomorrow. My husband told him what he could do with that appointment!. The same pretty much for the first appointment. We have a 100% coverage on our dishwasher. It should not cost us a thing as we paid for the extra coverage! He was rude and unprofessional! We owned our ow... read more

Theodore Worobey 

on Google

a year ago

Mark from INTERSTATE DIGITAL SERVICES called, setup an appointment to service our refrigerator, and showed up within the hour. He fixed the problem and noticed a defect in the door that was above and beyond what we expected. We are very satisfied with the service and professionalism in this service call. 

Carlos Peralta 

on Google

6 years ago

Absolutely the worst with no idea how customer service works. I have been dealing with them and their partner 'Techtronics Services' for 3 months. The owner of Interstate would call and harass me screaming at me like it was my fault my fridge was broken. I only dealt with them bc there weren't many in the area that did warranty repairs for LG. That is a lie... Please use A&E Service (Sears) company they were a life saver. Interstate is the worst all they care about is being paid not about your product. Stay away from them an... read more

Jamie Trescavage 

on Google

6 years ago

Is there a rating of minus stars? I called LG because of a problem with a fridge--once and only once. I called two places, while my wife called this business. The man that answered the phone screamed at her to stop calling LG on him. She said that I literally just hung up with LG and this is the first time calling you. But he screamed at her and said to wait her turn. She tried to explain the situation but he talked over her until she finally hung up on him. He called back and I answered the phone. The man insisted I ... read more

Jerry Korb 

on Google

2 years ago

Scheduled a warrantied repair call thru Home Depot. They were scheduled for around 5 pm. At 8:00 pm they still did not show up. When I contacted them, the person was rude, very unprofessional and nasty. DO NOT USE INTERSTATE DIGITAL!!!!