International Family Medicine's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

International Family Medicine

3.9

About this business

Location details

10901 Connecticut Ave #300, Kensington, MD, 20895, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.923 reviews
Select a rating
Prabha Lama's profile image
Prabha Lama 
a month ago

Dr.Torres need to learn how to speak to people, His mannerism is terrible. I spoke to him early in the morning and he already woke up from the wrong side of the bed.. RUDE. I am trying to advocate for my client, I have been calling his office for refills for one of my clients for 2 weeks, and they gave me nothing.Their communication is terrible, Why do I have to call every week regarding my client about his medication? Be clear and communicate. They just let things pass by, I would not have been this annoying if that message... read more

May Forshee's profile image
May Forshee 
a month ago

Running a clinic with bad reception in the front desk is crucial and important. Why have a portal when you can only see your appointments and nothing else? Why hired 2 ladies to be in the front desk that can't provide you answers and keep placing you on hold? Why have us dial in the general phone line when all it does is "the next available agent will be attending to you". Why bother having a website and when you request for the contact us, nothing happens... Are these reception even trained on customer service? Even the bil... read more

Prabha Lama's profile image
Prabha Lama 
a month ago

Dr.Torres need to learn how to speak to people, His mannerism is terrible. I spoke to him early in the morning and he already woke up from the wrong side of the bed.. RUDE. I am an RC trying to advocate for my client, I been calling his office for refills for one of my clients regarding his medications for 2 weeks, and they gave me nothing. I am sorry sir, are you the one working with these clients ? no? then you need to know when to be quiet. Their communication is terrible, Why do I have to call every week regarding my cli... read more

Rosa's profile image
Rosa 
3 months ago

I visited Dr. Torres for my annual check-up, and he appeared quite friendly. They arranged a follow-up consultation for the next two weeks. The next day, my urine test results indicated a mild UTI, and upon seeing the results, I attempted to contact the doctor for treatment and possibly an earlier appointment. Unfortunately, he did not return my call. I am extremely disappointed and will not be returning. I do not recommend this clinic. 

Monica's profile image
Monica 
6 months ago

Estoy extremadamente decepcionada con la atención (o más bien, la falta de atención) en International Family Medicine. Sacaron abruptamente a mi abuelo del grupo después de darse cuenta de que no aceptaban su seguro secundario, algo que deberían haber verificado antes de programar su cita y aceptarlo como paciente. Él es diabético y tiene otras condiciones médicas graves que requieren manejo de medicamentos, pero aun así se negaron a atenderlo y nos mandaron a un centro de atención urgente. Eso es inaceptable y peligroso. La... read more

Frequently asked questions about International Family Medicine

How is International Family Medicine rated?

International Family Medicine has a 3.9 star rating with 23 reviews. 

When is International Family Medicine open?

International Family Medicine is closed now. It will open at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com