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Internal Revenue Service

2.3

About this business

Location details

306 West Eldorado Street, Ste 2, Decatur, IL, 62522, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.315 reviews
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Kristen Oats's profile image
Kristen Oats 
2 weeks ago

⭐️☆☆☆☆ Absolutely incredible customer service if your definition of “customer service” is taking three months to acknowledge that you already have my money. I paid what I owed. The payment cleared my bank account. Then apparently my payment went on a three-month vacation because the IRS couldn’t seem to locate it. Meanwhile, I’m sitting here wondering if I accidentally donated money to the federal government. 😂 After THREE MONTHS, they finally credited my payment AND processed the overpayment. Three months. Ninety-ish days.... read more

Kristen Oats's profile image
Kristen Oats 
2 weeks ago

⭐☆☆☆☆ Absolutely incredible customer service if your definition of “customer service” is taking three months to acknowledge that you already have my money. I paid what I owed. The payment cleared my bank account. Then apparently my payment went on a three-month vacation because the IRS couldn’t seem to locate it. Meanwhile, I’m sitting here wondering if I accidentally donated money to the federal government. 😂 After THREE MONTHS, they finally credited my payment AND processed the overpayment. Three months. Ninety-ish d... read more

Charles Durst's profile image
Charles Durst 
a year ago
Anonymous's profile image
Anonymous 
2 years ago

Went here with some level of confusion then Cheryl (IRS Rep) assisted me with my questions she was so helpful she helped me as much as she could. Glad it was her. She gave me clarity especially I do business so taxes can be not so straight forward but she was very helpful. I Can take care of this now. 

NerdLab X's profile image
NerdLab X 
2 years ago

Went here with some level of confusion then Cheryl (IRS Rep) assisted me with my questions she was so helpful she helped me as much as she could. Glad it was her. She gave me clarity especially I do business so taxes can be not so straight forward but she was very helpful. I Can take care of this now. 

Frequently asked questions about Internal Revenue Service

How is Internal Revenue Service rated?

Internal Revenue Service has a 2.3 star rating with 15 reviews. 

When is Internal Revenue Service open?

Internal Revenue Service is closed now. It will open at 9:00 a.m. 

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