Internal Revenue Service

Trini Jowers 

on Google

3 months ago

Hours are 8:30 - 4:30 but they were closed 3:15 yesterday . Didn't have an appointment but just needed to drop off a return and it's an hour drive and I don't get many chances to go . It takes so long to get someone on the phone to even schedule an appointment . Rather use the mail but had an issue with last return . I've been to the office before and the people that work there are really good people but I thought I could count on a Federal Building to be open . 

cary creamer 

on Google

a year ago

After not receiving my certified returns twice, I spent 45 min just to schedule a meeting which they called 2 days before the appointment and told me the office will be closed that day(yes they scheduled a meeting on a Thursday they will be closed) so I need to call back to reschedule. Frustrating! 

Colleen Christiansen 

on Google

a year ago

I have been trying to straighten out my account problem that stems from a 2019 error. Initially I was told 12-18month backup due to COVID and to just let time. pass and wait for another letter. Each time I called I was told to call a different department which I did. I have literally been playing ping pong for three years now. Fees are racking up and today alone I am on hold for nearly 4.5 hours and three different calls. the first one timed out and hung up on me after 2.5 hours. the second call I waited for 55 minutes, a ma... read more