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Internal Revenue Service

1.8

About this business

Location details

1616 Capitol Avenue, Ste 155, Omaha, NE, 68102, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:30 p.m.
Tue8:30 a.m. to 4:30 p.m.
Wed8:30 a.m. to 4:30 p.m.
Thu8:30 a.m. to 4:30 p.m.
Fri8:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
1.885 reviews
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Amy Vester's profile image
Amy Vester 
on Google
a week ago

WOW! I have NEVER hard such a hard time trying to reach an actual person on a phone line. None of their menu options matched the question I have. The question: What do I do if the United States Postal Service lost my Federal check I sent to the IRS? I sent the check as certified mail, which provided me with a tracking number. Unfortunately, USPS sent me an email with the following statement: We regret to inform you that we were unable to locate any delivery information in our records for your item. I would love to have the I... read more

Ron Keithley's profile image
Ron Keithley 
on Google
2 weeks ago

Very rude man didn't know anything and would not help me on a very simple problem. He needs a lot of training on customer service and what his job is. There is no taxpayer assistance at this place. Just as well close the place down and say a lot of taxpayers money 

Andrew Harter's profile image
Andrew Harter 
on Google
a month ago

Just called the IRS to follow up on the paperwork work I sent them two weeks ago. They never received the paperwork. Funny thing is I physically walked into the IRS department and handed them the paperwork personally. 

Blame C'sar's profile image
Blame C'sar 
on Google
a month ago

The phone operator system is really bad. 

Lutfullo Khoshimov's profile image
Lutfullo Khoshimov 
on Google
2 months ago

You will never get a person to the phone. If you visit the office you’ll be more disappointed of how they treat and answer your questions. Especially uncle with moustache will piss you off 

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Frequently asked questions about Internal Revenue Service

How is Internal Revenue Service rated?

Internal Revenue Service has a 1.8 star rating with 85 reviews. 

When is Internal Revenue Service open?

Internal Revenue Service is closed now. It will open on Monday at 8:30 a.m. 

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