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Intermountain Healthcare
- Other
- Salt Lake City, UT
About this business
Location details
389 S 900 E, Salt Lake City, UT, 84102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Just got off the phone with I believe was someone named Kathy, she was the most rude person ive ever spoken to regarding healthcare. I’ve been waiting 10 days for this phone call, she cut me off several times and got upset at me for thinking it is a complicated process. I wish someone could go back and review this phone call to see just how unprofessional this was. October 15th at 9:55am if that helps. She hung up on me mid sentence too.
It has been really frustrating as a patient here. It is almost impossible to actually talk to someone over the phone. HUGE wait times and mostly interacting with recorded operators. I had to switch from U of U because my insurance changed, and it has been such a hassle just to see a primary care provider. Whenever I need to see my doctor, they just encourage me to go to urgent care, which is an extra cost. Leaning a little too heavily into automated systems, in my opinion - losing touch with their patients' preferences and n... read more
currently trying to contact the Pain Clinic to follow up on a referral. I have been on hold for 30 mins the first try, then 45 mins the next and I still haven't connected with a human. I don't think they are even looking at the phones. No receptionist in that building is ever that busy. They just don't know how to manage inbound calls. SO FRUSTRATED!!!!
I love everyone and everything at Salt Lake Clinic very much.
Great lgbtq center, love my Dr!
Frequently asked questions about Intermountain Healthcare
How is Intermountain Healthcare rated?
Intermountain Healthcare has a 2.7 star rating with 29 reviews.
When is Intermountain Healthcare open?
Intermountain Healthcare is closed now. It will open on Monday at 9:00 a.m.
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