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Interface Security System
- Home Services
- Bernie, MO
About this business
Location details
619 S Walnut St, Bernie, MO, 63822, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They were very kind, but a task that should have been 2 mins, took 27mins. Minimal communication between team members that I had to explain what I wanted to do. I will reach out to my company to switch security systems as this was not the first time this happened.
I've been using this company for nearly 20 years, but I couldn't get into the app suddenly since last Friday, and the panel wasn't connected, and I knew the customer service wasn't working because it was the weekend, so I called as soon as I got to work on Monday morning. However, she said my panel had a connection problem last week, so they called me, but they could not connect me, so they canceled my service. What is this ridiculous thing? Even they called wrong phone number? Also I never get notice they canceled my servic... read more
Do not hire them to protect your storefronts. Not responsive to any of our needs.
Upon my review a representative did reach out to me to address my concerns.There was a miscommunication and the sales representative did explain the problem and apologize.We all are human and sometimes things fall thru the cracks
Haven't been able to use my system for months because they can't get it fixed, and customer service is appallingly bad. They put you on endless hold and then transfer you to people who relentlessly read from the script, thank you for providing information, feel your pain, yet are unable to do anything to solve a problem. Can't wait until my service contract is up so I can fire them.
Frequently asked questions about Interface Security System
How is Interface Security System rated?
Interface Security System has a 3.8 star rating with 110 reviews.
When is Interface Security System open?
Interface Security System is closed now. It will open tomorrow at 9:00 a.m.
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