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Interactive Medical Systems
- Insurance
- Wake Forest, NC
About this business
Interactive Medical Systems is a professional benefits administrator that provides claims processing, reporting and consulting services for employee benefit programs. The company has been a leader in helping employers design benefit packages that save money while providing the best possible health care for their employees. It is also a leader in the field of health care and human resources consulting and benefit plan design. It is known for its ability to develop and manage custom benefit programs that meet customers individ... read more
Location details
11635 Northpark Dr # 330, Ste 200A, Wake Forest, NC, 27587, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Useless company. I had to use them for a COBRA coverage through the state. They have no automated process so you have to mail in information with your SSN and bank account information written on it. There is no way to check the progress of your paperwork. I have now been charged for four months of coverage all at once and the insurance company still says I do not have active coverage. I am currently in contact with the state to notify them of this mess. They need to drop this company and find a real provider to work with.
Premiums are OUTRAGEOUS. They seem to be a useless, overpriced middle man because Medcost before them was $400 a month and now that I'm with a company that uses IMS but so offers Medcost, it's $1,200 a month for only slightly better coverage. And they won't cover my baby's helmet for his flat head when there was an obvious medical necessity. Unbelievable
This was my first FSA card in a long time. Thankful for the help and guidance on what the FSA card can and can not be used for. I have a migraine today and its nice to know there are other options covered such as massage therapy with a letter from the doctor.
Great company to work with. Never had any issues with on time filing of my claims and friendly customer service.
Great company to work with. Never had any issues with on time filing of my claims and friendly customer service.
Frequently asked questions about Interactive Medical Systems
How is Interactive Medical Systems rated?
Interactive Medical Systems has a 2.9 star rating with 29 reviews.
When is Interactive Medical Systems open?
Interactive Medical Systems is closed now. It will open tomorrow at 9:00 a.m.
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