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Integrity Insurance

3.7

About this business

From a company focused on rural customers in its early days to one that promises to provide "insurance with integrity" for both personal and business needs, Integrity is focused on providing the kind of customer service that sets us apart in the marketplace. We're here to take care of our customers' needs today and will be here for them tomorrow - and that's our unwavering commitment. Insurance the way it should be - something we all value. 

Location details

671 South High Street, Columbus, OH, 43206, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.7137 reviews
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Nunya Bidness's profile image
Nunya Bidness 
on Google
4 years ago

This company is a complete joke. They raised my rates so I went elsewhere. However, my bank had just paid the home owners out of escrow. So, I had to pay over $1k to my new company and wait for "Integrity" to issue a refund. First of all, they left Appleton and moved to Ohio, so strike 1. It has been over a month, and I have called, been assured the proverbial check is in the mail, etc. They owe me over $1100 and I truly am not sure I will ever see it. They have no customer service email, no number that gets you to a live bo... read more

Ryan and Sarah White's profile image
Ryan and Sarah White 
on Google
4 years ago

We've owned our home for almost 4 years now and in those years we have filed 3 claims with Integrity Insurance. One for a fire that was our neighbors that melted our fencing and siding. And two for our basement flooding. None of those were our fault in any way. Today, we received a letter from them saying they're cancelling us for filing 3 claims. THAT IS WHAT WE HAVE HOME INSURANCE FOR. save yourself the headache and stress and do not go with this company. Nothing but a pain anyways trying to get them to cover stuff for us.... read more

Seth Cox's profile image
Seth Cox 
on Google
4 years ago

Claim on my truck was handled quickly! 

Daniel Nachreiner's profile image
Daniel Nachreiner 
on Google
4 years ago

I totaled two vehicles within the course of a year, first with black ice and then a deer accident the next Fall. In each case Integrity Insurance made the claims process very smooth. The representatives I worked with were timely in their responses, professional, and genuinely cared. It was my first time going through the claims process, they helped me learn a lot without making me feel stupid about it. I appreciated their patience when answering my questions. Thank you again for doing great business! 

Cory voss's profile image
Cory voss 
on Google
4 years ago

I had a claim recently for my business and Brenda did an absolutely great job helping me through the situation. She was timely, friendly and very helpful. Thank you Brenda! 

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Frequently asked questions about Integrity Insurance

How is Integrity Insurance rated?

Integrity Insurance has a 3.7 star rating with 137 reviews. 

When is Integrity Insurance open?

Integrity Insurance is closed now. It will open on Monday at 9:00 a.m. 

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