Insurance Auto Auctions Inc

Das M. 

on Birdeye

a month ago

If anyone is thinking of using IAA Des Moines, do yourself a huge favor and go somewhere else. My recent experience was appalling from start to finish. The vehicle I bought had serious issues that were absolutely not described on their website—details were hidden or distorted, clearly intended to trick buyers into overbidding. Amanda at the front desk was shockingly disrespectful—she dismissed all my concerns and was outright rude every time I spoke to her. Even worse, the manager wouldn’t listen, refused to help, and actua... read more

Rick E. 

on Birdeye

4 months ago

Salt lake city iaai listed altima as a good transmission.. NOPE.. it did not move forward or back on its own.. The title had not been changed over and previous owner that i spoke to after, she said that got donor price as a bad transmission in altima. slc dealer iaa would not help.. I called the other locations.. they would not side with that salt lake.. DO NOT SUPPORT THAT LOCATION…. DONT BUY A DONOR 

michael c. 

on Birdeye

10 months ago

I was promised a pick up time 8am - noon I took a day off work now they say it won't be until 6pm I lost an entire day of pay if they had came at noon I could have gotten half a day of work. Being talked to like I'm a idiot also 

avery r. 

on Birdeye

a year ago

We are taking yall to court for damages to our car 

Jackson L. 

on Birdeye

4 years ago

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