Insurance Auto Auctions's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Insurance Auto Auctions

3.7

About this business

Location details

1601 Thrailkill Rd, Grove City, OH, 43123, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.7156 reviews
Select a rating
Melissa K.'s profile image
Melissa K. 
6 years ago

Do not have your vehicle towed to this location with personal items in it. Things will end up missing! I called to inquire about my missing items (Michael Kors purse and Ray Ban sunglasses) and received horrible attitudes and terrible customer service from both staff and supervisor. My call was disconnected because I was discourteous to them. All I did was ask about the missing items. Extremely RUDE folks. Avoid this location like the plague if your vehicle is going to be towed to IAA at 11275 S. Zarzamora in San Antonio or ... read more

Demetrius D.'s profile image
Demetrius D. 
7 years ago

I purchase vehicles via auction on a regular basis from a variety of companies and this is one of the worst experiences I have encountered. Firstly, the vehicle was incorrectly listed as a "run and drive," but was not suitable for me to drive off the lot where it currently remains. Upon trying to resolve this with the manager, I was ignored, my intelligence was insulted, and there was an absolute lack of professionalism. He never invited me into his office nor came to lobby where I was waiting to discuss the issue privately,... read more

Charlie G.'s profile image
Charlie G. 
9 years ago

My family always liked our Renault Megane, as it was big enough for my wife and our daughter. Now we have two more children and we decided to buy something more spacious. Thank you for buying our Megane, now we can buy a new Renault Espase at repokar auto auction. 

Charlie G.'s profile image
Charlie G. 
9 years ago

I am more than thankful for buying my damaged Ford Mustang! The damage is not so severe, but still I decided to sell my car. I remember the time when I bought it on repokar car auction and probably that was the happiest time of my life, as this was my first car. Thank you once again! 

Mike G.'s profile image
Mike G. 
9 years ago

The Columbus location is ran by a very dishonest group of people. They will knowing sell a car with false information on the sale add. Engine size, manual vs. Auto Trans, do not believe the Vin#. Even if they know the information to be incorrect they will still sell it with the incorrect information. If you have to speak with the management expect them to be extremely cooperative while on the initial phone call. Just know that once you hang up the phone you will not be helped or get a second call. They will promise to call y... read more

Otis S.'s profile image
Otis S. 
9 years ago

unknown yet am trying to buy 2 or 3 cars or moto cycle, I would like to get info on everything I have seen a few things I want to buy. is it pvt dealers I would like to bide on something for my mom before she leaves this world. I'm disabled and so is mi mom 

R A.'s profile image
R A. 
9 years ago

this is a private insurance auto auction. they are my favorite. I have had some issues with them but nothing so crazy that I would give them less than 5 stars. they are always willing to help and make sure you are happy! 

Alien A.'s profile image
Alien A. 
10 years ago

After going back and forward with other auto dealerships for the past two weeks, it was amazing and refreshing to discover Insurance Auto Auctions Inc. I was blown away by the convince and professionalism provided. It reminded me my pleasant experience with Repokar Auto Auction in Los Angeles where I got a car for my sister and we both were more than satisfied with the deal! Since then we consult regularly their offers and take repokar as a reference name in estimating other auto auctions. 

Samson O.'s profile image
Samson O. 
10 years ago

If you are an IAA Buyer, be very weary and stay away from buying at Akron-Canton New Philadelphia Auction. First of, this auction is at a remote location in the middle of no where and you will pay storage fees equal or more than the cost of the vehicle before you get a truck to pick up, you may even end up picking up yourself. More importantly, the Staff and especially the Manager at this location are unbelievably RUDE and UNPROFESSIONAL. They show no repsect for Buyers, the yell at you on the phone and refuse to offer any h... read more

Frequently asked questions about Insurance Auto Auctions

How is Insurance Auto Auctions rated?

Insurance Auto Auctions has a 3.7 star rating with 156 reviews. 

When is Insurance Auto Auctions open?

Insurance Auto Auctions is closed now. It will open on Monday at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com