Insurance Advantage Agency

Steven J. 

on Citysearch

13 years ago

July 9, 2012 During the process of updating our website last month we became aware of two negative reviews from ED12345 and Kevin212. The posts were about Jeff Strandell, one of approximately 25 independent agents affiliated with Insurance Advantage Agency, LLC at the time. The posts were dated 11/2/2011 and 09/17/2010 respectively. No individual or business likes to have negative comments made about them. Unfortunately, comments on the internet are a double edged sword. On one hand it makes it possible for individuals to vo... read more

Ed12345 

on Citysearch

13 years ago

Terrible Experience - zero customer service – Bad Experience with this agent (Jeff Strandell). Abrupt in phone conversations. Didn't do a thorough job in performing quotes. Missing details in the quote. When signed and sealed (as they were cheapest quote) he didn't forward declarations to specific companies and I was forced to do all the agents work. In hindsight, it wasn't worth the $100 savings. 

Kevin212 

on Citysearch

14 years ago

Dishonest and Unprofessional – The agent I was working with at this office (Jeff Strandell) asked me to sign incomplete and incorrect insurance documents. When I asked him to see the complete document and pointed out the errors, his response was, "It doesn't matter." When I told him I did not feel comfortable signing a legal document that contained wrong information, he repeated, "It doesn't matter." I have had no experience like this with any other insurance broker. Good agents are easy to find, so skip this one in your sea... read more