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Insubuy, LLC

4.8

About this business

An InsureTech company that serves as a marketplace for international travel medical insurance including visitors insurance, student insurance, exchange visitors insurance as well as trip cancellation insurance and expatriate insurance. 

Location details

4200 Mapleshade Ln STE 200, Plano, TX, 75093, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 9:00 p.m.
4.81,411 reviews
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Carlos Eduardo S's profile image
Carlos Eduardo S 
a year ago

I purchased a 12-month health insurance policy through Insubuy, which was fully paid in advance before the start date in October '22. The policy was underwritten by IMG.In November '22, I injured my knee after slipping from a low stone wall. By December, with persistent swelling and pain, I visited a doctor as advised by my insurance. I paid $100 to activate the health coverage and followed up with prescribed physiotherapy sessions.Months later, my knee issues resurfaced, leading to an *** that diagnosed a meniscus injury. T... read more

Business response:

Insubuy, LLC has no dealings the claims process for *************************** in which this compliant is directed. Insubuy is an online marketplace that hosts several companies policies however, Insubuy does not process any insurance purchases nor do we make claims decisions. The customer negative experiece was with IMG not Insubuy this is IMG's customer and this complaint is directed towards the incorrect company. 

Carlos Eduardo S's profile image
Carlos Eduardo S 
a year ago

I purchased a 12-month health insurance policy through Insubuy, which was fully paid in advance before the start date in October '22. The policy was underwritten by IMG.In November '22, I injured my knee after slipping from a low stone wall. By December, with persistent swelling and pain, I visited a doctor as advised by my insurance. I paid $100 to activate the health coverage and followed up with prescribed physiotherapy sessions.Months later, my knee issues resurfaced, leading to an *** that diagnosed a meniscus injury. T... read more

Business response:

Insubuy, LLC has no dealings the claims process for *************************** in which this compliant is directed. Insubuy is an online marketplace that hosts several companies policies however, Insubuy does not process any insurance purchases nor do we make claims decisions. The customer negative experiece was with IMG not Insubuy this is IMG's customer and this complaint is directed towards the incorrect company. 

Frequently asked questions about Insubuy, LLC

How is Insubuy, LLC rated?

Insubuy, LLC has a 4.8 star rating with 1,411 reviews. 

When is Insubuy, LLC open?

Insubuy, LLC is closed now. It will open at 8:00 a.m. 

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