Institute For Rheumatic and Autoimmune Diseases

Elvin Padilla Jr. 

on Google

3 months ago

Dr. Dein’s rheumatology office in West Orange is very professional, well-organized, and exceptionally clean. The staff is friendly, and check-in is easy whether you do it online in advance or upon arrival. If you dislike long wait times, this is the place for you, the wait is minimal, so don’t get too comfortable. Communication before and after the appointment is top-notch. Highly recommended. 

Cherease 

on Google

5 months ago

I was given an appointment, when I arrived the appointment was for the following day, I caught a $31 Uber, not to be seen and no apology just "oh our call center made this appointment". There was no let me go ask the Dr if he can see you, since it was no fault of my own, no apology, no nothing outside of a too bad. This is definitely not a place I would ever want to receive care from, and as CMA/Plebotomy Technician I could never work there, front desk run by adolescent adults, or just adolescent. Another $31 uber to get hom... read more

Rachel A 

on Google

3 years ago

I couldn't successfully schedule an appointment with this location, so my review is not a reflection on the doctors at this practice, but rather on the lack of customer service for new patients. I called on a Monday around 3p. The phone rang until it went to an automated message saying all operators were busy and to please continue holding. I stayed on the line for another minute and was automatically put through to a voicemail. I hung up and used their online appointment request form instead. I received a follow-up call thi... read more

Lorri Smalls 

on Google

3 years ago

Clean office. Friendly, cooperative staff. I went here to see if my health situation had changed since I visited this office several years ago. If you're a new patient, Dr. Dein will make sure you'll receive the best care, by thoroughly discussing your heath history to reach a diagnosis. He not only prescribes medication but also suggests practicing alternative methods to manage pain (e.g., yoga, physical therapy, T'ai Chi.) I really have benefited from his recommendations and concern.