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29011 7th Pl S, Federal Way, WA, 98003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I returned items on 8/4, took until 9/6 to receive an email stating I was getting a refund. Problem is the account listed is not my credit card. Today I provided proof of which credit card was used. The response I received from **** ********* We have a system that automatically processes refunds. We do not enter your card details manually. We do not even have access to your card information. This is our last response. I guess no refund is being made to me but somebody got my refund. I would not trust making purchases through... read more
I purchased one pull for $21 (Frond Satin Brass Pull). When I tried to install it, the screw snapped in two inside my drawer door. Now I have a piece of screw inside the door that I cannot remove and as a consequence I cannot install the pull even if I use another screw. For a pull that costs 4-5 times more than other cabinet hardware, one would expect better quality.
Business response:
Hi ********, We are extremely sorry to hear that this happened. We would be more than happy to offer you a complete refund for your purchase - please contact us at sales@inspirehardware.com to discuss your issue and how we can be of any assistance to help you with resolving this.
Inspire Hardware has a 1 star rating with 2 reviews.
Inspire Hardware is closed now. It will open on Monday at 9:00 a.m.
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