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Insomnia Cookies
- Desserts
- Allendale, MI
About this business
Location details
10745 48th Ave ste. A120, Allendale Charter Twp, MI 49401, Allendale, MI, 49401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 1:00 a.m. | |
| Tue | 11:00 a.m. to 6:00 p.m. | |
| Wed | Closed | |
| Thu | 11:00 a.m. to 3:00 a.m. | |
| Fri | 11:00 a.m. to 3:00 a.m. | |
| Sat | 12:00 p.m. to 3:00 a.m. | |
| Sun | 12:00 p.m. to 1:00 a.m. |
I was super excited to get insomnia cookie until I walk into this location and was greeted with two girls texting on their phones. They looked up just for a moment to say hold on before continuing on their phones. One preceded to walk over texting on her phone and asked what we wanted. About to place the order Alyssa B (which I got on the receipt) walks back to finish her text and walks back texting on her phone again. While placing the order she sets her phone down next to the register glancing back at it while putting in o... read more
It’s 11:20am and the door is locked even though I see someone inside… tried calling and it states it’s “currently closed” so even their phone system is bad with time.
Just went and when we walked in the man working said it’d be 15 minutes which was fine and we ordered and instead we were there for 45 minutes and the guy working wore AirPods the whole time and ignored us when we asked how much longer. We then get our food and half of it is wrong and the ice cream we got which was supposed to be an Oreo ice cream and we got a peanut butter ice cream instead which my allergic sister ate and has now had an allergic reaction.. thanks.
The wait time is ridiculous. This is the second time I've gone to this store where I ask for a cookie and the lady says "We'll have it out in 10 minutes" then 30 minutes go by and they still don't have it out. Then another night, the store was closed without warning. They had like 5 employees just sitting around in there doing nothing while that tiny store became packed because none of them could ring anyone up. I'd be a bit more understanding if they didn't lie to me and say 10 minutes but by the looks of it other people ha... read more
We tried going to this location last night at 8:06pm and they were closed… says they’re supposed to be open until 3am. No sign on the door, no explanation, NOTHING. Felt bad for the DoorDash driver who got there to pick an order up!
Frequently asked questions about Insomnia Cookies
How is Insomnia Cookies rated?
Insomnia Cookies has a 3.9 star rating with 180 reviews.
When is Insomnia Cookies open?
Insomnia Cookies is closed now. It will open at 11:00 a.m.
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