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Insomnia Cookies
- Desserts
- Pullman, WA
About this business
Location details
902 NE Colorado St, Pullman, WA 99163, Pullman, WA, 99163, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 1:00 a.m. | |
| Tue | 11:00 a.m. to 1:00 a.m. | |
| Wed | 11:00 a.m. to 1:00 a.m. | |
| Thu | 11:00 a.m. to 3:00 a.m. | |
| Fri | 11:00 a.m. to 3:00 a.m. | |
| Sat | 12:00 p.m. to 3:00 a.m. | |
| Sun | 12:00 p.m. to 1:00 a.m. |
Ordered pickup last weekend. When we got there, the woman at the front seemed surprised about us being there for pickup. After 5 minutes of waiting she eventually informs us that the printer wasn't working and she needed to look up our order online, but otherwise does not communicate to us. We originally ordered two each of chocolate chip and double chocolate, and one each of sugar, cookies and cream, and macadamia nut. She informs us they are out of cookies and cream and macadamia nut. No biggie, we ask those to be replaced... read more
PULLMAN INSOMNIA COOKIES – AVOID AT ALL COSTS Me: just trying to get some cookies Them: “YOU’RE TOO INTIMIDATING, WE’RE TRESPASSING YOU” Also them: “We’re the victims here” Reached out to corporate thinking maybe, just maybe, they’d care… WRONG. Slow replies, zero accountability, more excuses than cookies in a jar. 🤦♂️ This place is like if your worst ex worked at a cookie shop. Aggressive, petty, and completely miserable. Imagine paying for cookies and getting harassment instead. Yeah… pass. Moral of the story: Don’... read more
Ordered some double chocolate chip cookies. They sent peanut butter cookies. Aside from the obvious potential allergen spread, when we called to tell them of the mistake, they said "I don't have anyone to send." Like, what? Anyone person or any one of the kind of cookies? The guy wasnt able to explain further. Idk... just very weird for what should have been a simple order. Crazy lack of professionalism and communication starting to happen at this place.
Frequently asked questions about Insomnia Cookies
How is Insomnia Cookies rated?
Insomnia Cookies has a 3.8 star rating with 115 reviews.
When is Insomnia Cookies open?
Insomnia Cookies is open now. It will close tomorrow at 1:00 a.m.
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