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Insomnia Cookies
- Chocolatiers & Shops
- Gainesville, FL
About this business
Warm, Delicious Cookies Delivered late night.
Location details
1702 W University Ave Suite B1, Gainesville, FL 32603, Gainesville, FL, 32603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 1:00 a.m. | |
| Tue | 11:00 a.m. to 1:00 a.m. | |
| Wed | 11:00 a.m. to 1:00 a.m. | |
| Thu | 11:00 a.m. to 3:00 a.m. | |
| Fri | 11:00 a.m. to 3:00 a.m. | |
| Sat | 12:00 p.m. to 3:00 a.m. | |
| Sun | 12:00 p.m. to 1:00 a.m. |
This place needs help. 1+ hour wait times, nobody answers the store phones. Mismanaged to the T
Deanetta was absolutely pleasant & extremely helpful. I would come in 1000 times more just to be serviced by her specifically. She was on point, very friendly & active. She didn’t waste no time in assisting me. Make her a manager asap. She deserves it!! - that being said please put some ac in there for the workers! Although they all seemed fine it’s a valid concern to work under that hot condition. Overall great experience & cookies !!
I am not one to leave reviews but reading the last review, I had almost the exact same experience. The smell inside was awful, I wouldn’t say sewage but something definitely strong and nauseating, the heat made it even worse. I also noticed the moisture dripping from the ceiling, which made me really question the cleanliness and upkeep of the store. To make matters worse, the front door was propped wide open, and there were bees flying around inside while people were trying to order. Between the smell, the heat, the dripping... read more
I usually enjoy Insomnia Cookies, but this visit was disappointing. The store smelled strongly like sewage of some sorts, which made me lose my appetite. It was also extremely hot inside. ALSO while I was ordering, the ceiling was literally dripping on me. These conditions really made the experience unpleasant. That said, the two girls working behind the counter were fantastic. They had excellent customer service skills, were friendly, and apologized profusely for the situation. Their professionalism was the one bright spot ... read more
Frequently asked questions about Insomnia Cookies
How is Insomnia Cookies rated?
Insomnia Cookies has a 3.6 star rating with 159 reviews.
When is Insomnia Cookies open?
Insomnia Cookies is open now. It will close tomorrow at 1:00 a.m.
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