Insight Vision, LLC.

Jeff Houle 

on Google

2 months ago

Purchased the Opticam. Build Quality seems low. Camera when it works its just "good" for the price we paid expected more. Warranty is non existent. Return items for Service will always end with you paying them, no matter what. We had a repair done on the camera head, paid them for the repair. First time we use it the camera fogs up. Call them, claimed it could be the cold weather ect. Gave me ideas to try. That didn't work. Sent it back. Said they re-baked the head, wanted me to pay again!! I refused. Get the h... read more

Jesse Atwell 

on Google

5 months ago

Overall, not so great. We were a smaller plumbing shop looking for a good "buy once cry once" type of sewer inspection system, we thought we'd done our due diligence and dialed in on this system as one we could use for a few years to build on, it's been an "okay" system, the clarity could be a lot better and the overall build quality is fairly low for the money spent. It claims to have a warranty, but both times it's been back for repairs it's never been covered. I have several friends in the industry and they have the Mi... read more

PayItForward Inc 

on Google

6 months ago

I'm honestly not sure how to rate this. The camera itself is fine. BUT the tech support - TERRIBLE! We are on a job & need to get some help NOW - but.....after trying to call in several times, couldn't get a live person once. Leave a message - still no call back. SO disappointed. Spent a LOT of money and expected some help even 4 years after the sale. First & foremost - a back story would help. We purchased this camera 4 years ago & for our small company - it was quite an investment. We used it less than 1 x per mon... read more

Chuck Thompson 

on Google

7 years ago

I really like my Opticam. We use it primarily to inspect laterals. The system seems really durable and easy to use. The picture quality is great. Had to call in to customer service to check on a feature operation and they answered my questions and took care of me right away. We'll see how it goes but so far I am impressed. I guess Wisconsin guys know how to build a quality product. 

jose t linares 

on Google

4 years ago

We have been using opticam for more than two years, the videos have a very good quality, we could not be happier with the camera and the customer service is excellent.