Inova Imaging - Gainesville

Vivian Panameno 

on Google

a month ago

I wanted to share some feedback about my recent visit. Unfortunately, my interaction with the imaging front desk staff was disappointing. The woman at the desk, who appeared to be Hispanic, was very rude and unprofessional. She seemed irritated when I asked a simple question, and I felt it was important to address it directly. As someone who also works in the medical field as a nurse, I kindly reminded her that speaking to patients respectfully is essential. On a more positive note, the ultrasound tech (blonde hair) was incr... read more

Annette Halls 

on Google

a month ago

I am normally pretty easy going but this was such a bad experience. The front desk person is horrible for customer relations. I see it is a consistent problem by the reviews, I’m just shocked that Innova imaging hasn’t done anything about it. You walk into a messy blockade at the front desk that tells you do not come to talk to me. Maybe you need to get rid of the kiosk and train your front desk person how to smile and act kindly. True customer service skills. The medical field is about people not take a number and sit down.... read more

WAF 

on Google

2 months ago

I found the staff to be quite rude, We waited there for an hour and a half but still waked out to go somewhere else.