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Innova Primary Care

4.8

About this business

Location details

145 Research Blvd Suite 100, Madison, AL, 35758, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8254 reviews
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Bethany Moody's profile image
Bethany Moody 
on Google
a week ago

1. You can not get anyone on the phone at this location. Very frustrating. 2. They cancelled my appt due to not having my updated insurance on file. Lea said she sent a message on 3/12 but I only received an appointment confirmation text. On 3/12 I needed to reschedule my 3/17 appt to a different so I had been messaging back and forth with Jennifer and Amberly but they did not say anything about needing my updated insurance. I notified morning of my appt that it was not in the portal and had been cancelled. The lack of commu... read more

Savannah McGee's profile image
Savannah McGee 
on Google
2 weeks ago

I cannot say enough good things about this office and their providers. I personally see Michelle & Dr. Donahue, but I have seen Leah as well as Dr. Bowers and I believe Dr. Staples. If you are on the hunt for a primary care physician that will listen to your concerns, treat you with compassion, and has a STELLAR front office staff/nurses, this is the ONE!!! They are never losing my paperwork, referrals, or goofing anything up. I love this place beyond words. 

Steve Bourque's profile image
Steve Bourque 
on Google
2 weeks ago

Nicest people, efficient service and care. 

Misty Misbah's profile image
Misty Misbah 
on Google
2 weeks ago

We have had fantastic appointments on multiple occasions with different providers. Everyone is so nice, warm, inviting, and comforting…while providing professional care. Highly recommend! 

Janet McTigue's profile image
Janet McTigue 
on Google
2 weeks ago

This is the first primary care provider that actually listens to me and my concerns. And I'm 55! Being heard is so important to us old-ish people. My nurses and doctors are just wonderful human beings and are taking such good care of me. It was a little weird at first having everything automated, but I'm really starting to appreciate that it is such a good thing to have that email availability and a very open line of communication. I like the word streamlined to describe it. I actually look forward to going to Innova! I was ... read more

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Frequently asked questions about Innova Primary Care

How is Innova Primary Care rated?

Innova Primary Care has a 4.8 star rating with 254 reviews. 

When is Innova Primary Care open?

Innova Primary Care is open now. It will close at 6:00 p.m.  

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