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Initial hair salon

4.2

About this business

Location details

6386 No. 3 Rd #151, Richmond, BC, V6Y 0L8, Canada

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.2225 reviews
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b (Ihazjello)'s profile image
b (Ihazjello) 
a month ago

I’m not sure if the stylist was in a rush but I felt as if she didn’t pay good attention towards what I wanted in the pictures that I showed. She looked at the pictures for a brief 2 seconds which confused me because any other time I’ve been to a Japanese hair salon, they’ve asked me to airdrop them the images or they have a long look and understanding of the cut. I would’ve much preferred it if she had periodically asked questions for reassurance and confirmation during the process of cutting my bangs and layers. I ended up... read more

Viana's profile image
Viana 
a month ago

Best experience I've ever had. Ken is very professional. 

Kiti cat Y's profile image
Kiti cat Y 
a month ago

Just a warning to other girls annd boys about this place 🥲 I was really excited to book with stylist Hikaso after seeing good reviews, but he completely ruined my friend’s hair!! After a service that cost almost $200, she left with greasy hair, no real results, and hair that became impossible to brush properly. The worst part is that the stylist went on vacation right after and said there was nothing he could do, while the salon didn’t care at all or try to fix the situation. Extremely disappointing. Would not recommend thi... read more

Yaroslava Slatina's profile image
Yaroslava Slatina 
a month ago

Unfortunately, my experience wasn’t good. After Tokyo treatment, my hair became more frizzy, oily, and started shedding more. I waited as recommended, but nothing improved. I wasn’t warned that the treatment might not suit my hair, and for nearly $200, this is really disappointing. I tried to resolve it calmly, but only received generic responses with no real solution. 

Roki Jiang's profile image
Roki Jiang 
a month ago

I contacted this salon because I was genuinely excited to book an appointment after following their content on Instagram for a while. Before confirming, I asked a simple clarification about whether gratuity was already included in the listed price or expected afterward, since different salons handle tipping differently. To be clear, I have no issue tipping and often tip generously for good service. My question was simply about pricing transparency and understanding their policy before booking. Instead of a straightforward an... read more

Frequently asked questions about Initial hair salon

How is Initial hair salon rated?

Initial hair salon has a 4.2 star rating with 225 reviews. 

When is Initial hair salon open?

Initial hair salon is closed now. It will open at 11:00 a.m. 

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