Infusion Center

Jen Kraus 

on Google

a year ago

My mom is going in for four iron infusions over the course of a month. Her first infusion appointment needed to be changed to an hour earlier, due to lack of staff. I asked them at the time of rescheduling her appointment if they were in the Southdale medical building, I was told, "yes". Which was incorrect. When I called to find out where they were located at the time of my mom's appointment-we were driving around-the person on the other end of the phone was extremely rude. It's time for an update on staff professionalism. ... read more

YK 

on Google

4 years ago

I do not recommend this infusion center at all. I would give them -5 stars if I could for their lack of professionalism. I’ve been throwing up every 30 mins non-stop for 3 days and getting pretty dehydrated. My doctor sent an order over for a one-time infusion. This infusion center was supposed to call me once they received the order, which they did receive the order and didn’t call me. When I called them to check up on it, they said my doctor didn’t specify if it was a one-time thing so I was instructed to call the doctor b... read more

Laura Schneider 

on Google

5 years ago

Management aggressively and openly discriminates against patients with mental health conditions. They reserve the desirable appointment times for patients with certain diagnoses over others, and they vigorously discourage patients with mental health issues from seeking treatment at their clinic at all. Time for new management! Fairview should be held accountable for knowingly allowing and even condoning this behavior: this is 21st century USA, and discrimination is illegal not just immoral. This is completely unacceptable!