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Inform Diagnostics
- Laboratory Testing
- Irving, TX
About this business
Location details
6655 North MacArthur Boulevard, Irving, TX, 75039, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Let me tell you about HOWARD! He went above and beyond to assist us with an invoice that was not even in his area to have to do so. Howard reached out to us when we had questions, followed up and provided THE BEST CUSTOMER SERVICE!
They are very customer service oriented and helpful when you call with questions about billing.
I will make sure to ask my medical providers if they are using Inform Diagnostics - if they are, I will change medical providers. This company sent my $40 bill to collections without any warning - way to antagonize customers! Got the invoice once, then collections - this service was provided 4 months ago. Avoid this company at all costs unless you want them to wreck your credit!
It is bad enough to worry about having cancer, but it is atrocious that companies like this one prey on those individuals. Their fees are completely out of line and I hope at some point they're held responsible for what they're doing to people.
It’s been a year since the service and we have been billed incorrectly over and over again with the most recent one yesterday. Several times I have faxed our explanation of benefits from our insurance for the bill to be corrected. They still keep sending the same invoiced amount with a new due date. It’s been a YEAR of this! By this time the deng bill needs to forgiven! When you call they offer up to 40% off however that’s still more than our insurance stated is owed. I think that’s even more frustrating, something needs to ... read more
Frequently asked questions about Inform Diagnostics
How is Inform Diagnostics rated?
Inform Diagnostics has a 2.1 star rating with 35 reviews.
When is Inform Diagnostics open?
Inform Diagnostics is closed now. It will open on Monday at 9:00 a.m.
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