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Infinity from Marvin - Cincinnati
- Home Services
- Sharonville, OH
About this business
Location details
12098 Champion Way, Sharonville, OH, 45241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely appalled by the lack of customer service. Recently had over 20 windows and 3 exterior doors replaced. Missing a screen, one screen door for slider doesn’t lock, and in need of two transition pieces for doors the installed. It’s been over a month since they installed, I have called customer service no fewer than 6-8 times with no call back. I went through the Costco program thinking they would be reliable and I’m questioning Costco’s relationship with this company.
Paid for extra screens and still have not received them Major problem with Marvin windows Their screens are no good They have a problem with screens and will not help you You don’t realize till after your windows are in They don’t return phone calls they won’t answer
The sales team with this company has been fantastic to work with. Ty Copeland was knowledgeable, straight to the point, and most of all patient. He did NOT use tactics that unfortunately other companies did in our area, such as hard pressure and nearly harassing us with calls. He answered all questions and concerns promptly.
Delilah was so friendly and helpful. Highly recommended.
We needed to replace an outside door, and our experience was seamless. We were treated with professionalism during every step of the process. From Steve our non aggressive sales person, the ordering process, to installation… All was completed without error and our door is absolutely beautiful! We will definitely use Infinity by Marvin again. Thank you. Mary from Loveland, Ohio
Frequently asked questions about Infinity from Marvin - Cincinnati
How is Infinity from Marvin - Cincinnati rated?
Infinity from Marvin - Cincinnati has a 4.6 star rating with 45 reviews.
When is Infinity from Marvin - Cincinnati open?
Infinity from Marvin - Cincinnati is closed now. It will open on Tuesday at 8:00 a.m.
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