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Infinity Casualty Insurance Company

2.1

About this business

Location details

11700 Great Oaks Way #450, Johns Creek, GA, 30022, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.1201 reviews
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Don Q's profile image
Don Q 
3 weeks ago

Kemper Corporation / Infinity County Mutual Insurance is the most unethical company I've ever dealt with. Adjusters who take over a month to get back after a vehicle collision. Tried reaching out via phone calls, text messages, and emails. Managers who conveniently don't have phone numbers or extensions when you finally get someone on the phone. Even fabricated facts reported from their end. They've been penalized for unethical behavior in the past. TDI Texas disciplinary orders document 20238089 This is unacceptable behavio... read more

Ronnita Almond's profile image
Ronnita Almond 
2 months ago

My experience with Kemper Insurance has been extremely disappointing and unprofessional. I was rear-ended on July 1, and now, months later in January, my claim still has not been properly resolved. I have called on several occasions and repeatedly left messages, yet I rarely receive return calls. When I do speak with someone, I am given inconsistent information and the runaround. After months of delays, I was suddenly informed that Kemper would only fix my bumper and not my tail light and that I would be required to pay a po... read more

Coye Bishop's profile image
Coye Bishop 
2 months ago
Holly Wesley (Hollywood)'s profile image
Holly Wesley (Hollywood) 
3 months ago

Terrible. Husband was hit car accident by UNINSURED DRIVER and all Joey at kemper wanted do take our car , failed provide us any financial information for deemed total loss. Then when we asked for information he got rude and hung up on us then said we at fault. How when going through green light and get hit back passanger tire? 

Julio Nuñez's profile image
Julio Nuñez 
3 months ago

One of their insured drivers hit me on my motorcycle. it’s been 2 months since the accident and they still haven’t given me an answer because they can’t reach their driver/owner. My insurance (All State) is waiting on them to give me an answer to move forward. I don’t even have transportation since my motorcycle was totaled. Wish i could give this insurance negative stars, they’re not even worth one 

Frequently asked questions about Infinity Casualty Insurance Company

How is Infinity Casualty Insurance Company rated?

Infinity Casualty Insurance Company has a 2.1 star rating with 201 reviews. 

When is Infinity Casualty Insurance Company open?

Infinity Casualty Insurance Company is closed now. It will open tomorrow at 9:00 a.m. 

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