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Infinity Casualty Insurance Company
- Insurance
- Johns Creek, GA
About this business
Location details
11700 Great Oaks Way #450, Johns Creek, GA, 30022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They refused answer questions I had regarding my claim for over 45 days. They've refused to even provide me with supervisor name and phone#.
DONT DO IT!! Paid my bill on time for 3 years!! Had one claim from someone stealing my cat converters. Took them over a MONTH to get auto shop payment. I was out of business for a month!! Jalisa, my rep was awesome. Nonetheless, the company is completely TRASH! I would rather be uninsured than insured ith these guys. BEWARE!!
Called customer service about an issue and there was zero attempt to help.
This is one of the worst companies I have ever dealt with. One star is too good for them. Our vehicle was damaged by one of their insured. The claim representative with Kemper told us that since they can't contact their insured, the claim is denied and our only avenue is to either claim it on our own insurance or file a suit in small claims court. Kemper representatives are rude and difficult to speak with. We told our insurance company about their practices and they were shocked.
Asia Winston is the best. Kemper is really cool, you just have to have understanding and not be so rude to the ones in charge. I know it’s frustrating getting into accidents but don’t take your anger out on the insurance company because they aren’t the 1s driving…
Frequently asked questions about Infinity Casualty Insurance Company
How is Infinity Casualty Insurance Company rated?
Infinity Casualty Insurance Company has a 2.2 star rating with 187 reviews.
When is Infinity Casualty Insurance Company open?
Infinity Casualty Insurance Company is open now. It will close at 6:00 p.m.
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