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INFINITI Service
- Automotive
- Troy, MI
About this business
Location details
1816 Maplelawn Rd suite #100, Troy, MI, 48084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
The level of disappointment I am experiencing is beyond words. My husband and I visited the dealership last Tuesday to view a car we had seen online. Although the interior colors differed from the pictures, we were willing to proceed. After running our credit and negotiating a price, we shook hands with the manager, Kevin to finalize the sale. We were informed that the vehicle would be reserved in our name and that we would be contacted once the inspection was complete and the vehicle was ready for pickup and paperwork. Howe... read more
This dealership has proven to care about customer satisfaction, client care and most of all service. Let me start with Joe Ventimiglia - GM, First class management & sales, his expertise and communication is FIRST CLASS, second is Stephanie Houk, Her paitience and personlized & professinal appraoch when dealing with customers is shown day in & day out. Thank you both for your over the top customer service, Becuase of you both, I purchased my 6th Infiniti
I just bought a 2026 Infiniti QX80 from LaFontaine Infiniti in Troy, and the whole experience was excellent. Karim in sales made everything simple and stress free. He really knew the vehicle inside and out, answered every question I had, and made sure I felt good about my choice without ever pushing me. When it came to financing, Lou was just as impressive. He explained everything clearly, got me the best deal possible, and made the paperwork part easy and straightforward. Usually that’s the most stressful part of buying a c... read more
I had a great time buying my first car at this dealership working with Phillip Curtis
I spent months looking for the right vehicle, and LaFontaine had one of two that I was interested in. The crew at LaFontaine was incredibly attentive, answering all of my questions to help me land on the right choice. My experience at LaFontaine was the difference--I just drove off the lot in my new truck and it couldn't have been a better experience. Seamless. Update: I've since had service post-purchase and Kevin (Sales Manager) has been as courteous and professional as he was before I bought. Customer service is exception... read more
Frequently asked questions about INFINITI Service
How is INFINITI Service rated?
INFINITI Service has a 4.5 star rating with 197 reviews.
When is INFINITI Service open?
INFINITI Service is closed now. It will open at 7:00 a.m.
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