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INFINITI Service

4.5

About this business

Suburban Infiniti Troy is a member of The Suburban Collection and home to MICHIGAN'S LARGEST INVENTORY of New and Used Vehicles. The Suburban Collection represents 34 world class franchises, with over 10,000 New and Used vehicles to choose from. No one in Michigan offers you more! We also offer INSTANT CASH FOR YOUR VEHICLE and USED CAR PEACE OF MIND with our 7-Day Exchange and a 3-Month, 3,000 Mile Powertrain Assurance. Ask us for complete details! 

Location details

1816 Maplelawn Rd suite #100, Troy, MI, 48084, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.5189 reviews
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Monte's profile image
Monte 
on Google
a week ago

Warning regarding the 2025 QX60. I have exclusively and happily driven Infiniti’s for over a decade. This QX60 is my fifth and last. Constant vibration while idling and random loud noises from the exhaust. A quick google search shows it is wide spread, Nissan USA has done nothing despite filing a complaint. The service department displays a level of incompetence that can't be put into words, I won't even try. Disappointed in a brand that held my loyalty for so long. 

Malik Rollins's profile image
Malik Rollins 
on Google
2 weeks ago

My second review, I was ask to take the first one down thinking I would be satisfied. I'm past frustrated with this dealership. I took my car in for repairs for the fourth time. The insurance company had paid them in advance to recalibrate it. When I went to pick up my car, there was no paperwork stating that any work had been done on my car, and it's still doing the same thing it did when I dropped it off. I noticed damage had been done to my car; it had been hit while at the dealership. My focus was on the damage until I d... read more

Troy Seegars's profile image
Troy Seegars 
on Google
2 weeks ago

Jermaine Phill was my salesperson and Kevin the finance guy worked for me very hard to get me as close to my desired payment as possible. I appreciated that. Good team and highly motivated to get things done for customers. I recommend Jermaine he’s a good guy. 

Lala Smith's profile image
Lala Smith 
on Google
3 weeks ago

Philip was a great help go get your dream car also the service was excellent they treat u like family 

Wisam Yakob's profile image
Wisam Yakob 
on Google
a month ago

Go see brandon harris best customer service and great deals! Also the beautiful Stephanie had a great customer service 

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Frequently asked questions about INFINITI Service

How is INFINITI Service rated?

INFINITI Service has a 4.5 star rating with 189 reviews. 

When is INFINITI Service open?

INFINITI Service is closed now. It will open at 7:00 a.m. 

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