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960 Middle Country Rd Suite 2, St James, NY, 11780, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:00 p.m. | |
Tue | 7:30 a.m. to 5:00 p.m. | |
Wed | 7:30 a.m. to 5:00 p.m. | |
Thu | 7:30 a.m. to 5:00 p.m. | |
Fri | 7:30 a.m. to 5:00 p.m. | |
Sat | 7:30 a.m. to 4:00 p.m. | |
Sun | Closed |
My first time in for service and inspection after they were sold and bought by Tantello Group. No one to greet you or help you. They were awful compared to the previous competition infiniti where they greeted you with black tie and made you feel special and they wanted your business. I cannot believe that this is owned by Tantello Group who leave a lot to be desired. They did not even want me to wait for my car and also said they were short handed and couldn't get to all the service as needed and I had an appointment of cour... read more
Utter chaos this morning. In for an early bird service on Saturday 7:30 AM. Received numerous reminders to be there on time. No notification that the dealership had moved a mile away and GPS still direct to the old location. However, arrived at 7:30 to find a long line of cars waiting outside the closed service entrance. After 15 minutes of waiting. I called the service. Found out they were really behind and short staffed and did not know when my 730 appointment for a simple oil change would take place. I do not want to spen... read more
Infiniti of Smithtown Service has a 1 star rating with 2 reviews.
Infiniti of Smithtown Service is closed now. It will open at 7:30 a.m.
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