Infiniti of Smithtown Service's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Infiniti of Smithtown Service

2.7

About this business

Location details

960 Middle Country Rd Suite 2, St James, NY, 11780, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat7:30 a.m. to 4:00 p.m.
SunClosed
2.77 reviews
Select a rating
Glenn Meyer's profile image
Glenn Meyer 
3 months ago

I have dealt with almost every car dealer in Long Island NY and I have to say that I am totally empressed with this Nissan Infinity dealer. I brought my Infinity QX60 in for service due to a loud grinding noice in the front end of my car. Andy in service was great to deal with and at thje end of the day they diagnosed the problem as a bad transfer case and are replacing it as we speak with a brand new one at no cost to me. It was all covered under the factory 7yr/70k mile warranty, this would of cost me over $5,000 to pay a ... read more

Glenn “The Mortgage Wizard” Meyer's profile image
Glenn “The Mortgage Wizard” Meyer 
3 months ago

I have dealt with almost every car dealer in Long Island NY and I have to say that I am totally empressed with this Nissan Infinity dealer. I brought my Infinity QX60 in for service due to a loud grinding noice in the front end of my car. Andy in service was great to deal with and at thje end of the day they diagnosed the problem as a bad transfer case and are replacing it as we speak with a brand new one at no cost to me. It was all covered under the factory 7yr/70k mile warranty, this would of cost me over $5,000 to pay a ... read more

Jacqueline B's profile image
Jacqueline B 
11 months ago

The service advisors, especially Katie, are extremely nice and welcoming. However I brought my car in for a tire replacement and the paperwork came back that my car inspection was good. I brought my car back a month later for an oil change and inspection and all of a sudden I need both front and back brakes, and a new water pump. How does that happen within 1 month of being there? 24k miles on the car and I didn’t drive across the country within one month of last being there. Needless to say they wanted over 2k worth of work... read more

Tom Terlizzi's profile image
Tom Terlizzi 
11 months ago

thanks TJ for the quick service (oil change) & NY State inspection and fitting me in before the end of the week as I am booked up next week with Thanksgiving Family coming back home. Also thanks for picking up that I had the oil change package with my car and needed to rotate my tires too. I was in an out in less than an hour before I could treat myself to your coffee and mini bagels but enable me to run numerous errands my wife need for Thanksgiving items...Thanks again and have a great Thanksgiving holiday.... 

Margarita Burgos's profile image
Margarita Burgos 
11 months ago

attitude issue! i rather take my car to the one in Massapequa what a difference on service! horrible horrible service! 

Frequently asked questions about Infiniti of Smithtown Service

How is Infiniti of Smithtown Service rated?

Infiniti of Smithtown Service has a 2.7 star rating with 7 reviews. 

When is Infiniti of Smithtown Service open?

Infiniti of Smithtown Service is open now. It will close at 4:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com