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INFINITI of Baton Rouge Service Department

4.1

About this business

Location details

13540 Airline Hwy, Baton Rouge, LA, 70817, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.18 reviews
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Tyler Graham's profile image
Tyler Graham 
on Google
5 months ago

After calling for a few days and not getting anyone from service to call me back. I had to walk in to ask about the strut on the rear hatch that completely broke and now my hatch won’t open. I was 2 months past the 4yr warranty and well under the mileage. Basically told me to kick rocks. Couldn’t even give me a price unless I dropped it off. Couldn’t care less to help me. Had a VW before that had a major issue after the warranty expired and guess what. VW still honored it. I guess lessons are learned with this dealership 

Tina Lanoux's profile image
Tina Lanoux 
on Google
11 months ago
Chad LeBlanc's profile image
Chad LeBlanc 
on Google
11 months ago
Bryan G's profile image
Bryan G 
on Google
2 years ago

Brought my Infiniti in for a scheduled oil change and service. I was told they checked all fluids and checked the battery. Well, less than a month later, my battery was dead, and when I opened the hood, it was filled with corrosion. There is no way they checked the battery. Additionally, I found out that my transmission fluid was almost empty. There was no way they topped it off like they said. I left a voicemail for the service manager and did not receive a return phone call. 

ANNIE NORA Batiste's profile image
ANNIE NORA Batiste 
on Google
3 years ago
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Frequently asked questions about INFINITI of Baton Rouge Service Department

How is INFINITI of Baton Rouge Service Department rated?

INFINITI of Baton Rouge Service Department has a 4.1 star rating with 8 reviews. 

When is INFINITI of Baton Rouge Service Department open?

INFINITI of Baton Rouge Service Department is closed now. It will open at 7:30 a.m. 

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