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217-07 Northern Blvd, Bayside, NY, 11361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Worst Infiniti service department. JASON isn’t trustworthy and he’s a liar. Over charged parts and labor due to me using warranty… 5,500$ for 1x rack and pinion (not including labor) for 2018 Q60? Ha and over charged 1000$ on a single left control arm. Came to pick my car up after “repairs”. To find out 60% of org repairs were not done. I was charged for a camera that did not need to be replaced and I still have a radar malfunction light they advised they can’t fix. And because they can’t fix my Bluetooth connection then Th... read more
Unfortunately, my experience with this Infiniti dealership has been extremely disappointing. I took delivery of my new QX65 on September 15, and just a few days later, I discovered that the trunk would not close properly on the left side and appeared to be misaligned. I tried contacting the service department several times, but no one answered. I left multiple voicemails and never received a call back. On Monday, September 29, I drove two hours through traffic to the dealership, only to be told that the technician who could... read more
Horrible customer service waited to hear back from them for over 2 weeks absolutely horrible customer service I called again and they said they would call me back that day and still nothing definitely wouldn’t recommend them
This has been the best service experience, the moment I walked in I was greeted with a smile. Everything was seamless. Will Polanco and his team were the best, they went above and beyond expectations. Looking forward to coming back!
My guy, Jonathan got me right with no problem great price two year lease. Best service.
INFINITI City of Queens Service has a 3.6 star rating with 34 reviews.
INFINITI City of Queens Service is closed now. It will open tomorrow at 7:30 a.m.
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