Industrial Plumbing & Heating Inc

Mariane Griffith 

on Google

4 months ago

Gentle man called and verified my hot water heater model and my address. Showed up 30 minutes later. Very polite and professional even laughed at my puppy trying to chew his short pants leg. Came in with everything and fixed my tank quickly. So nice and respectful explained my problem all in less than 30 minutes. Would definitely recommend and if needed will use again. 

Jordan Scroggie 

on Google

7 months ago

Called to schedule a warranty call and they said they’d be there at 1 pm on Thursday. Called at 2:45 asking where they were and the receptionist said they were running behind and would be there. They never showed. Called at 8 am Friday and she claimed they lost the invoice. When I politely told her that because it’s a hotel and we really need the water heater functioning for the weekend she hung up on me. 

jason riddles 

on Google

8 months ago

Tried to get them to do some warranty work, refused to come out, saying that i am outside of their 50 mile limit when address to address is 40 miles, zip code miles are 43. Kept sending my calls to voice mail, refused to answer phone after I said I would give them a call back to schedule after i made sure what my water heater warranty would and would not cover. Just kept sending me to voice mail. Poor customer service. Would not recommend. 

Dana Wilson 

on Google

11 months ago

Have been battling a hot water issue for almost a year. 2 separate companies could not determine issue. These guys diagnosed and fixed in a few hours. I got their name from a plumbing supply here in town. Said “they are the best”. And he was 100% correct. It’s just amazing what a competent tradesman can do. Don’t do average. Because that’s exactly what you’ll get. New favorite plumber ! 

CR BAMA 

on Google

a year ago

Go somewhere else.