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Industrial Alliance Pacific Insurance And Financial Services Inc

1.8

About this business

Location details

4445 Calgary Trail NW, Edmonton, AB T6H 5R7, Canada, Edmonton, AB, T6H 5R7, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.830 reviews
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Patrick Nesterov's profile image
Patrick Nesterov 
on Google
2 weeks ago

Down right theft! My childs RESP is safer under a matress! The fees and the inhumanity of the company is unreal. I demanded a full withdrawal and filled the forms. I was told I would be contacted in 48 hours. No one has contacted me and its been two weeks! The fines are unrealistic, the operator is spoken with treated me like I was dumb and just found out im only getting HALF my contributions back! 

Claire Ziff's profile image
Claire Ziff 
on Google
a month ago

Slow service, awful response times, too many restrictions on coverage and most of them seem really arbitrary. An awful company to deal with. 

EMMANUELLA Adole's profile image
EMMANUELLA Adole 
on Google
2 months ago

1 star for lack of 0 star. Horrible service, steadily denying claims for no just cause, they take almost a month to respond to claims, and yet it will end up as a denial. They're happy to collect premiums from plan members and their employers, yet they will be unwilling to pay back claims. It's so frustrating!!!!!!! 

Rhys Pugh's profile image
Rhys Pugh 
on Google
2 months ago
Iryna Kara's profile image
Iryna Kara 
on Google
4 months ago

I don't believe that this review will lead to any meaningful change. It seems that this company is not genuinely interested in helping individuals in need. They send generic and unhelpful letters that fail to provide any real explanation or support. For example, I was on short-term disability due to cancer treatment, covered by Manulife. When it came time to transition to long-term disability, my case was transferred to Industrial Alliance. Manulife had already provided them with my medical records in advance, so they could ... read more

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Frequently asked questions about Industrial Alliance Pacific Insurance And Financial Services Inc

How is Industrial Alliance Pacific Insurance And Financial Services Inc rated?

Industrial Alliance Pacific Insurance And Financial Services Inc has a 1.8 star rating with 30 reviews. 

When is Industrial Alliance Pacific Insurance And Financial Services Inc open?

Industrial Alliance Pacific Insurance And Financial Services Inc is open now. It will close at 6:00 p.m.  

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