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Index Bath

2.2

About this business

Location details

411 Walnut St #10767, Green Cove Springs, FL, 32043, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:30 p.m.
Tue8:30 a.m. to 6:30 p.m.
Wed8:30 a.m. to 6:30 p.m.
Thu8:30 a.m. to 6:30 p.m.
Fri8:30 a.m. to 6:30 p.m.
SatClosed
SunClosed
2.227 reviews
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Supriya I's profile image
Supriya I 
2 months ago

Do not buy anything from this business. They are a fraudulent, unethical Business. Their customer service doesn't work (has been under maintenance) and they won't provide refund for unopened and brand new products. I order two heated towel rods from then for $1000 in May. Our builder advised that these rods cannot be used in our home so I reached out to them to organize return. I was advised to wait until the product es were delivered to get a return label and process returns. The product finally got delivered on July 8 but ... read more

NICOLE K's profile image
NICOLE K 
6 months ago

Do not purchase anything from this rip off company. None of your order will have all of the parts. You probably wont even get half of your order. No one cares. Apparently, their customer service line has been under maintenance for 4 months! They refuse to answer any calls. This company has been reported. 

Tami K's profile image
Tami K 
8 months ago

Not a reputable source. Asked for return shipping instructions due to poor quality and aesthetics of product purchased @ $200. Product was not as described on site. Company is refusing to send shipping instructions & instead offering multiple options (one at a time dragging this out). Option 1: store credit & keep product Option 2: 30% refund and keep product. I just want my full purchase price refunded and a shipping label to return unused product. I am on round 4 email and calling company today. Shot time **** & tied up $2... read more

John B's profile image
John B 
11 months ago

Run, dont buy!!! Worst customer service. I ordered 2 drains and one was missing half its parts. So I tried to call customer service. THEY DONT HAVE A HOTLINE TO REACH THEM. The ask you to email into a black hole. When they answer after 1 week. They make you prove missing parts with a picture?!? I sent them the piece other one had. More days go by. They cant read a simple pic file. Another week goes by. They inform me it will be 6-8 more weeks to deliver. I ask for a tracking number. no tracking number can be provided. They d... read more

Saddmun A's profile image
Saddmun A 
a year ago

BEWARE index bath Dont buy bath and shower products from Index Bath. They are a total scam company that continually delays delivering a product and refuses to give a refund. *** luckily disputed the charge with my credit card company (you should do the same so they get flagged) but Im still waiting for their responses to my refund requests (theyve gone radio silent) I ordered a bidet on June 4 and as of this post its July 13th absolutely insane. Lets bring this scam company out of business! Theyre based in ***** and are in t... read more

Chris L's profile image
Chris L 
a year ago

This company is dishonest, misrepresents themselves, and makes it near-impossible to return items. It's the worst returns process I've ever experienced.My wife and I ordered two kitchen faucets in different orders from Index Bath to our home in **********. They arrived as pictured, but we ended up wanting to return them after seeing and feeling them in real life.The company's Return Policy and Refund Policy pages indicated that if the products were unused and it had been less than 30 days, we'd be eligible for a refund. It a... read more

Frequently asked questions about Index Bath

How is Index Bath rated?

Index Bath has a 2.2 star rating with 27 reviews. 

When is Index Bath open?

Index Bath is closed now. It will open on Monday at 8:30 a.m. 

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