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Independent Tires (New & Used) + Road Service

4.6

About this business

Location details

2335 Soquel Drive Suite E, Santa Cruz, CA 95065, Suite E,, Santa Cruz, CA, 95065, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.6142 reviews
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Mary Jane Smith's profile image
Mary Jane Smith 
2 months ago

Francisco is a hustler. I brought my car in to have the oil changed and told him that the power steering had failed. He did not listen to me or communicate effectively and told me that they would look at it and they could probably fix it. He looked at it and the entire unit needs to be replaced, which I could have looked up online. I refused to pay for him looking at it. Further, he was extremely unclear about exactly which work he was going to, or did perform - there was no written estimate . He was dismissive towards me... read more

Keith Criswell's profile image
Keith Criswell 
7 months ago

I went in and asked them to check the balance on one of my front tires. As they were doing that he said why don't I take a look at the other front Tire? Okay? It turns out that tire was thread bare and dangerously damaged. You're going to get professional and competent work done here. 

Xu Nguyen's profile image
Xu Nguyen 
2 years ago

I went to this shop because of the reviews. I needed to get a new wheelset installed on my current set of tires. While balancing the tires, they scratched two wheels pretty heavily. A couple of the wheels did not have the valve covers i initially had on either. The kid that was helping me, offered a $10 discount, which I refused. They should have offered me my money back. They also ask for cash over card, red flag. Terrible customer service and does not hold integrity over their work. I think they are learning as they go. I ... read more

Anastasie Lenoir's profile image
Anastasie Lenoir 
4 years ago

Frank was unbelievably helpful and quick! I called him in the morning and was able to come in immediately and he was done changing my two tires in less than 30 mins. He also went the super extra mile of fixing a non tire related issue after he was done just to help me! The tires themselves are great and inexpensive! Highly, highly recommend him!!!!! 

SKM Music (Sara Marsalis)'s profile image
SKM Music (Sara Marsalis) 
7 years ago

Steven really took good care of us and was very friendly. I trust them and believe that they are doing the best work they can on my car. I wish they did More Than Just Tires because I would like to go to them for everything having to do with my car. Highly recommend them to anybody that wants a great deal and some great quality tires. The owner, Frank, cares about his clients and it is very clear! 

Frequently asked questions about Independent Tires (New & Used) + Road Service

How is Independent Tires (New & Used) + Road Service rated?

Independent Tires (New & Used) + Road Service has a 4.6 star rating with 142 reviews. 

When is Independent Tires (New & Used) + Road Service open?

Independent Tires (New & Used) + Road Service is closed now. It will open tomorrow at 9:00 a.m. 

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